Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Janvi Dua

North York,ON

Summary

Completed Business program from george brown college. Hardworking and passionate job seeker with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworker to promote engaged, empowering work culture. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Representative

Fairfield by Marriott - Sunray Groups
05.2023 - Current
  • Trained new staff on correct procedures, compliance requirements, and performance strategies
  • Oversaw front desk operations with an eye for hotel reputation, staff productivity, and operational efficiency
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.

Cashier

Coach
09.2023 - 02.2024
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Prepared merchandise for sales floor by pricing or tagging
  • Increased sales by offering advice on purchases and promoting additional products
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Sales Associate

Kate Spade
03.2023 - 07.2023
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Prepared merchandise for sales floor by pricing or tagging
  • Increased sales by offering advice on purchases and promoting additional products
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Marketing Intern

FW LUXE
02.2023 - 05.2023
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals
  • Collaborated with team members to help expand marketing channels
  • Contributed to mock-ups, email campaigns and social media content.

Front Desk Agent

Hilton
10.2022 - 03.2023
  • Took reservations over phone, in person and via computer for guests and provided confirmation information
  • Answered customer telephone calls promptly and appropriately handled needs
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Assistant administration

Mittal Real Estate
11.2021 - 07.2022
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Managed company schedule to coordinate calendar and arrange travel
  • Performed administrative tasks such as drafting contracts, updating client databases, and filing paperwork efficiently.

Education

Business -

George Brown College
04.2024

Skills

  • Customer service
  • Marketing and advertising
  • Creative and Analytical skills
  • Business Development
  • Office Administration
  • Records Management
  • Relationship Development

Websites

Certification

  • First Aid/CPR Certified
  • Security License
  • Advance Computer Course
  • Excel: Interpreting Data

Timeline

Cashier

Coach
09.2023 - 02.2024

Front Desk Representative

Fairfield by Marriott - Sunray Groups
05.2023 - Current

Sales Associate

Kate Spade
03.2023 - 07.2023

Marketing Intern

FW LUXE
02.2023 - 05.2023

Front Desk Agent

Hilton
10.2022 - 03.2023

Assistant administration

Mittal Real Estate
11.2021 - 07.2022

Business -

George Brown College

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Janvi Dua