JANVI CHHABRA
Mississauga
Summary
Detail-oriented professional with 3+ years of experience in customs clearance, import compliance, and logistics coordination. Skilled in managing Canadian customs entries, client communication, and shipment operations across multiple modes of transport. Adept at ensuring regulatory compliance, improving operational efficiency, and maintaining strong client relationships. Seeking to contribute to a dynamic organization by leveraging expertise in customs brokerage, logistics, and client service.
Overview
7
7
years of professional experience
Work History
Customs Rater
Savino Del Bene Corp.
01.2024 - Current
- Ensured accurate and timely data entry into customs systems, coordinating with team members to
complete all files efficiently. - Reviewed invoices, manifests, and supporting documentation to ensure compliance with customs and tariff regulations.
- Liaised with shippers and clients to obtain missing documentation and customs paperwork.
- Classified and rated Canadian customs entries (CAD) using correct tariff classifications.
- Prepared and transmitted monthly LVS (Low Value Shipment) consolidations.
- Maintained strong communication with mid- to large-size clients and partners to ensure service quality.
- Managed end-of-month billing, file closures, and customs record-keeping processes.
- Filed B2 adjustments and voluntary disclosures via the CBSA CARM portal.
- Prepared and submitted RMDs (Release on Minimum Documentation).
- Handled shipments across all modes: road, rail, ocean, and air.
- Submitted CITES (Convention on International Trade in Endangered Species) shipments to CBSA as
required. - Arranged delivery appointments, managed shipment bookings, and forecasted expenses for air and
ocean shipments. - Performed additional administrative and operational duties as assigned by management.
Office Administrative Assistant
JMD Customs Broker
01.2023 - 12.2023
- Oversaw customs clearance for import/export shipments in Canada and the U.S.
- Maintained daily communication with freight forwarders, drivers, and clients regarding shipment status.
- Set up new client accounts and created product codes using HS classification standards.
- Coordinated drayage services (FCL/LTL) and managed cross-border compliance.
- Delivered high-quality customer service, ensuring timely updates and client retention.
- Write and distribute email, correspondence memos, letters, faxes, and forms.
- Assist in the creation of regularly scheduled reports.
- Establish and maintain a filing system from beginning to end.
- Supervise and coordinate office administrative processes, as well as analyze, assess, and implement new ones.
- Establish work priorities, assign tasks to administrative assistants, and make sure that deadlines are fulfilled, and protocols are followed.
- Managing communications and correspondence at the office.
- Gather information, create instructions, communications, and periodic and special reports.
Business Associate
ICICI Prudential Life Insurance
06.2021 - 08.2021
- Analyzed client financial histories to recommend suitable insurance solutions.
- Prepared and presented financial products to relationship managers and potential clients.
- Consistently met sales targets and strengthened client relationships.
Front Desk Associate / Accounting Assistant
Sandeep Medicates
01.2019 - 04.2021
- Managed cash transactions, sales, and purchase records with accuracy.
- Resolved customer concerns, ensuring satisfaction and repeat business.
- Assisted in inventory management, promotions, and back-end store operations.
Education
Postgraduate Certificate - Global Business Management
Humber College
Ontario, Canada01.2023
Master of Business Administration - undefined
Shri Mata Vaishno Devi University
India01.2021
Bachelor of Commerce - undefined
Sri Aurobindo College, Delhi University
India01.2019
Skills
- Customs & Logistics Tools: CANDATA, Cargowise, GLF, Profit Tool, CARM Portal
- Software: Microsoft Office (Word, Excel, Outlook, PowerPoint), Marg ERP
- Customs Expertise: Tariff classification, CBSA compliance, NAFTA/USMCA, imports & exports (air, ocean, road, rail)
- Strong client communication & professional email/phone etiquette
- Multi-tasking, problem-solving, and team collaboration
Timeline
Customs Rater
Savino Del Bene Corp.
01.2024 - Current
Office Administrative Assistant
JMD Customs Broker
01.2023 - 12.2023
Business Associate
ICICI Prudential Life Insurance
06.2021 - 08.2021
Front Desk Associate / Accounting Assistant
Sandeep Medicates
01.2019 - 04.2021
Master of Business Administration - undefined
Shri Mata Vaishno Devi University
Bachelor of Commerce - undefined
Sri Aurobindo College, Delhi University
Postgraduate Certificate - Global Business Management
Humber College