Janushan Sivaraja
Newmarket,ON
Summary
Supervisor at Tim Hortons with a proven track record in training and mentoring staff to enhance customer service. Leveraged strong leadership and problem-solving skills to boost team productivity and improve customer satisfaction through effective communication and workflow optimization. Committed to achieving goals and fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Supervisor
Tim Hortons
04.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Science - Biotechnology
York University
Toronto, None04-2027
Bachelor of Science - Nanotechnology
University of Waterloo
Waterloo, None04-2023
High School Diploma -
DR GW WILLIAMS SS
AURORA07-2022
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Languages
English
Full Professional
French
Professional Working
Timeline
Supervisor
Tim Hortons
04.2019 - Current
Bachelor of Science - Biotechnology
York University
Bachelor of Science - Nanotechnology
University of Waterloo
High School Diploma -
DR GW WILLIAMS SS
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