JANUSHA RAVINDRAN
Scarborough,Canada
Summary
Recent Public Health graduate with a passion for promoting community wellness and a background in health education, data analysis, and outreach. Known for a proactive, team-oriented approach in diverse environments and a genuine commitment to improving health outcomes. Brings a blend of strong communication skills and problem-solving abilities, ready to support meaningful public health initiatives and make a positive impact in community health.
Overview
5
5
years of professional experience
Work History
Key Holder/Sales Associate
Fairweather
07.2022 - 08.2023
- Managed store promotions and pricing adjustments, ensuring accurate and visually appealing displays that enhanced customer engagement and boosted sales.
- Oversaw inventory management by restocking, organizing merchandise, and conducting inventory audits to significantly reduce discrepancies and maintain product availability.
- Resolved customer complaints efficiently and processed returns and exchanges, ensuring customer satisfaction and promoting a positive shopping experience.
- Handled cash deposits and daily closing procedures while maintaining accurate financial records to support operational integrity and accountability.
- Sent daily budget and sales reports to management, offering insights into store performance and contributing to strategic decision-making.
- Assisted customers in product selection, providing personalized service that enhanced the shopping experience and built customer loyalty.
- Consistently met or exceeded daily and weekly sales targets, contributing directly to overall revenue growth for the store.
- Implemented effective sales strategies and promotions that increased customer engagement and encouraged repeat visits, supporting both short-term and long-term revenue goals.
Event Coordinator and Server
Scarborough Convention Centre
07.2021 - 06.2022
- Coordinated event setups by decorating and arranging tables, serving stations, and overall layout to create an inviting and organized atmosphere for guests.
- Conducted COVID-19 screenings for all attendees, prioritizing health and safety protocols to ensure a secure event environment.
- Served food and beverages with attention to detail and a focus on high-quality service, enhancing the guest experience.
- Fostered a welcoming atmosphere for dining and entertainment, contributing to a positive and enjoyable environment for all attendees.
- Communicated and collaborated effectively with colleagues to ensure smooth event execution, maintaining a high standard of organization and teamwork throughout each event.
Cleaning Staff Member
Service Master
05.2021 - 07.2021
- Handled equipment, chemicals, and materials safely and responsibly, adhering to proper protocols to maintain a secure work environment.
- Applied time management skills and efficient cleaning techniques to meet project deadlines consistently, ensuring high standards of cleanliness.
- Collaborated with other team members to complete cleaning tasks in corporate office buildings, supporting a well-organized and productive work environment.
Take-Out Worker
Swiss Chalet
11.2018 - 03.2020
- Processed orders and transactions using POS terminals with accuracy and efficiency, ensuring a smooth and reliable customer experience.
- Delivered excellent customer service by promptly addressing customer needs and resolving any concerns to maintain satisfaction.
- Assisted in food preparation and upheld food quality standards, contributing to a high standard of service and consistency.
- Restocked supplies regularly to ensure a well-supplied pantry and maintain operational efficiency during peak times.
Education
Bachelor of Applied Science - Public Health
Toronto Metropolitan University
04.2024
High School Diploma -
Victoria Park Collegiate Institute
06.2020
Skills
- Public Health Knowledge: Familiar with foundational concepts, including epidemiology, health promotion, disease prevention, and environmental health, providing a strong basis for community health roles
- Communication: skilled in conveying complex information in a clear and relatable way, a strength developed through customer service experience that is essential for public health outreach
- Data Collection & Analysis: Proficient in gathering, assessing, and interpreting data to support informed public health decisions and initiatives
- Customer Relations: Experienced in delivering excellent customer service, building rapport, and addressing needs—a key asset for engaging with communities in public health
- Research & Reporting: Capable of conducting thorough research and preparing detailed reports, valuable for tracking public health trends and informing policy
- Team Collaboration: Proven ability to work collaboratively in diverse, fast-paced settings, ensuring alignment and effectiveness toward shared goals
- Health Promotion: Skilled in fostering positive interactions and promoting health solutions tailored to community needs, supporting public health objectives
- Problem Resolution: Developed resourcefulness and critical thinking, adept at identifying and addressing challenges to ensure optimal service and outcomes
- Inventory Management: Experienced in managing tasks accurately and efficiently, with attention to detail in both health-related processes and customer service operations
Timeline
Key Holder/Sales Associate
Fairweather
07.2022 - 08.2023
Event Coordinator and Server
Scarborough Convention Centre
07.2021 - 06.2022
Cleaning Staff Member
Service Master
05.2021 - 07.2021
Take-Out Worker
Swiss Chalet
11.2018 - 03.2020
High School Diploma -
Victoria Park Collegiate Institute
Bachelor of Applied Science - Public Health
Toronto Metropolitan University
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