Janupriya Balabaskaran
Ajax,ON
Summary
To obtain a full-time or part-time position in Administration/Receptionist or technician Assistant where I can use and enhance my education and skills while benefiting the employer and client.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Greater Niagara Medical Imaging
11.2021 - Current
- Greeting patients, confirming and obtain information to register patient.
- Scheduling and confirming patients for various diagnostic imaging exam over the phone.
- Maintaining and updating patient records as necessary.
- Calling patients to remind them of upcoming appointments.
- MRI and CT Technician assistant- screening and preparing patients before scans.
- Setting up an IV for contrast MRI and CT cases.
Scheduling Coordinator
Wincon Security
09.2017 - 11.2018
- Answering incoming calls.
- Taking care of all the emails regarding scheduling.
- Rescheduling sick calls or book offs with appropriate staff member.
- Scheduling of clients with the trained staff member on sites.
- Ensuring all employs files are book offs Updated on System.
- Sending out appropriate schedule to all staff member by monthly.
Receptionist and Administrative
Wincon Security
03.2017 - 03.2017
- Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
- Answered telephones and transferred calls to appropriate staff members.
- Organized the scheduling of meetings, conferences, and interview.
Office Administrator/Customer Service
Guard.me International Insurance
04.2015 - 06.2016
- Directed local and international calls to the appropriate department
- Greeted clients and customers with respect and ensured high quality service is provided
- Created shipping labels and scheduled daily pickups
- Scheduled equipment maintenance and order supplies as needed
- Created new folders and accurately filed invoices, documents and client information
- Administrative
Office Administrator/Receptionist
Phoenix Group
09.2009 - 06.2015
- Controlled store inventory through excel tracking sheet
- Managed merchandise, product import/export & conducted product quality checks
- Coached staff to meet store goals, fine-tuned their customer service and salesmanship skills
- Operate and perform cash, debit and credit transactions
- Handle customer complaints and answered general in-store inquiries
Education
Certificate - Health
Sheridan College
Brampton, ON01.2014
Skills
- Medical receptionist (four years)
- Administrative experience (10 years)
- Microsoft Office (6 years), (10 years)
- Bilingual in English and Tamil
- Receptionist (seven years)
- Customer service (10 years)
- Medical records
- Cash handling (four years)
- scheduling (five years)
- Obtain more than five years of experience in excellent customer service
- Phlebotomy (1 year)
- Medical scheduling (3 years)
Certification
- IV Certification
- IM injections
- ECG certificate
Languages
Tamil - Advanced
English - Advanced
Timeline
Medical Receptionist
Greater Niagara Medical Imaging
11.2021 - Current
Scheduling Coordinator
Wincon Security
09.2017 - 11.2018
Receptionist and Administrative
Wincon Security
03.2017 - 03.2017
Office Administrator/Customer Service
Guard.me International Insurance
04.2015 - 06.2016
Office Administrator/Receptionist
Phoenix Group
09.2009 - 06.2015
Certificate - Health
Sheridan College
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