Jan Paul Jovica
Calgary,AB
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Sales Consultant
House Of Cars
01.2019 - Current
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Identified and resolved issues regarding sales and business strategy.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Trained, coached, and mentored new sales associates for maximum performance.
Tire Sales
KalTire
02.2018 - 01.2019
- Assisted customers with finding best tires for driving needs and specific vehicles.
- Merchandised tire displays and automotive products, maintaining clean and professional tire bay and waiting area.
- Developed and maintained positive relationships with product and equipment vendors.
- Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs.
- Communicated and maintained stock and appointments for industrial customers.
Tire and Lube Technician
Jiffy Lube
06.2016 - 01.2018
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Greeted customers and answered questions about oil changes and other services.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Suggested additional services to customers in order to meet upsell goals.
Education
High School Diploma -
St. Gabriel The Archangel School
Chestermere, AB05.2015
Skills
- Territory Growth
- Calculating Prices
- Documentation and Reporting
- Lead Follow up
- Contract Negotiation
- Upselling Strategies
- Financing Coordination
- Financing Knowledge
- Price Negotiation
- Appointment Scheduling
- Negotiations Strength
- Relationship Building
Accomplishments
- Top Sales 2019 House Of Cars 1A
- Top Sales 2022-2023 House Of Cars Macleod Trail
- Top Sales House Of Cars Franchise 2023
Certification
- AMVIC licensed
Timeline
Senior Sales Consultant
House Of Cars
01.2019 - Current
Tire Sales
KalTire
02.2018 - 01.2019
Tire and Lube Technician
Jiffy Lube
06.2016 - 01.2018
High School Diploma -
St. Gabriel The Archangel School
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