Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jann Kherbie De La Paz

Montreal,Canada

Summary

Dedicated Store Manager with over three years of work experience in administrative and technical tasks. Support executive duties by building strategies in boosting productivity, employee motivation, and customer satisfaction.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

16
16
years of professional experience

Work History

Crew Member

Gestion Louis Giguere Inc.
05.2024 - Current
  • Worked front counter, drive-thru, kitchen and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.

Store Manager

ChubbyMart Co.
01.2019 - 04.2024
  • Checking accuracy of Inventory
  • Overseeing databases and communicating with clients
  • Reviewing cash flows and calculating financial risks
  • Consult with the management team to develop long-term commercial plans
  • Suggest budgets and improvements based on the above information
  • Researching on the financial market and monitoring budgets
  • Worked with various departments to build strategies on boosting profit and minimizing expenses
  • Strategies alignment of people
  • Forecasting staffing needs based on anticipated volume of calls
  • Prepared and presented revenue targets
  • Provided assistance in audits

Workforce Officer

Techmahindra Vcustomer
01.2012 - 01.2017

Strategies alignment of people

Forecasting staffing needs based on anticipated volume of calls.

Prepared and presented revenue targets.

Provided assistance in audits.

Barista/Cook/Gelato Ice Cream Maker

Izzo Cafe
01.2009 - 01.2012
  • Preparing and serving hot and cold drinks such as coffee, tea and specialty beverages
  • Cleaning and sanitising work areas, utensils and equipment
  • Describing menu items and suggesting products to customers
  • Servicing customers and taking orders
  • Preparing and serving pasta
  • Preparing and serving Gelato Ice Cream
  • Maintaining cleanliness of the service and seating areas

Education

Some College (No Degree) - Bachelor of Science in Nursing

Delos Santos STI
Philippines

Skills

  • Customer Service
  • Safety / Food Safety
  • Cash Handling
  • Retail
  • Sales
  • Presentation
  • Observation
  • Decision making
  • Communication
  • Multi-tasking
  • Flexible
  • Consistent
  • Organized
  • Commited
  • Positive

Languages

English
Tagalog

Timeline

Crew Member

Gestion Louis Giguere Inc.
05.2024 - Current

Store Manager

ChubbyMart Co.
01.2019 - 04.2024

Workforce Officer

Techmahindra Vcustomer
01.2012 - 01.2017

Barista/Cook/Gelato Ice Cream Maker

Izzo Cafe
01.2009 - 01.2012

Some College (No Degree) - Bachelor of Science in Nursing

Delos Santos STI
Jann Kherbie De La Paz