Jannelyn Valenciano
Burnaby,Canada
Summary
A highly compassionate, empathetic, and driven Community Support Worker with over 7 years of experience delivering exceptional care to individuals with diverse needs and abilities. I excel in creating meaningful relationships and providing individualized care that fosters independence, dignity, and community integration. With a solid background in managing complex health needs, personal care, and emotional well-being, I am known for my calm demeanor in high-pressure situations, strong advocacy for vulnerable individuals, and a proactive approach to problem-solving. My ability to manage both physical and emotional care needs, combined with an unwavering dedication to supporting personal growth and development, has consistently made me a valued contributor in multidisciplinary teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Housing Coordinator
PosAbilities Association of BC
01.2022 - Current
- Leadership in Care: Oversee and manage daily operations, ensuring that all residents receive high-quality care in a safe and inclusive environment
- Advocacy and Empowerment: Act as an advocate for residents, ensuring they have access to appropriate health services, social opportunities, and personal development resources
- Conflict Resolution: Mediate conflicts between residents and work to create a harmonious, respectful living environment
- Health Monitoring: Collaborate with healthcare professionals to manage residents' physical and mental health needs, ensuring all treatments are followed and adapted as required
- Budget Management: Manage program budgets, financial records, and ensure resource allocation aligns with the needs of residents and staff
- Staff Training: Mentor new staff to uphold the organization’s high standards of care and operational excellence.
Community Support Worker
PosAbilities Association of BC
01.2016 - Current
- ADL Assistance: Provide personalized support in Activities of Daily Living (ADLs), including bathing, dressing, feeding, and mobility, ensuring each individual retains as much independence as possible
- Behavioral Management: Use de-escalation techniques and therapeutic interventions for individuals with complex behaviors, improving emotional regulation and mood
- Inclusive Programming: Design and implement recreational, social, and therapeutic activities, fostering social interaction and personal growth for individuals
- Care Coordination: Collaborate with medical professionals to create and adapt personalized care plans that address both mental and physical health needs
- Medication Administration: Safely administer medications and manage feeding tubes, adhering to medical schedules and safety protocols
- Relationship Building: Encourage individuals to strengthen ties with family, friends, and the broader community, promoting social inclusion and emotional well-being.
Community Support Worker
Burnaby Association for Community Inclusion
01.2019 - 01.2021
- Empowerment and Advocacy: Empowered individuals to make decisions about their daily lives, enhancing their self-esteem and independence
- Personalized Care: Collaborated with caregivers and medical professionals to develop holistic care plans that catered to both emotional and physical health
- Social Integration: Supported individuals in participating in community activities, facilitating social connections and engagement in meaningful experiences
- Activity Leadership: Organized and accompanied individuals on recreational outings, promoting physical health, emotional well-being, and community involvement.
Personal Support Worker
Private Residence, Burnaby, BC
01.2017 - 01.2019
- Complex Care Management: Provided care for a quadriplegic individual, administering g-tube feedings, managing bladder care, and performing wound care and tracheostomy maintenance
- Medical Expertise: Demonstrated expertise in managing suprapubic catheters, administering medications, and providing tracheostomy care with precision
- Dignified Personal Care: Delivered personal care services in a respectful and dignified manner, prioritizing the comfort, privacy, and well-being of the individual.
Education
Community Support Worker Certification -
Drake Medox College
Vancouver, BC01.2016
Teaching Certificate -
University of Cordillera
Baguio, Philippines01.2002
Bachelor of Arts Degree -
University of Cordillera
Baguio, Philippines01.2001
Skills
- Person-Centered Care: Expertise CORE in designing care plans tailored to meet both physical and emotional needs, promoting autonomy and well-being
- Communication and Trust-Building: Skilled at fostering trust and rapport with individuals, their families, and healthcare teams, ensuring open and effective communication
- Adaptability and Problem Solving: Thrive in fast-paced and changing environments, handling emergencies and daily challenges with calm and creative solutions
- Behavioral Support: Proficient in supporting individuals with challenging behaviors, using de-escalation techniques and therapeutic interventions to improve quality of life
- Team Collaboration: Strong collaborator within multidisciplinary teams, fostering a cooperative approach to holistic care delivery
- Health and Safety Management: Knowledgeable in maintaining a clean and safe environment, adhering to strict protocols while ensuring the physical and mental well-being of individuals
- Technical Proficiency: Experienced in handling medical equipment (eg, g-tube, catheters), assistive devices, and documenting resident records with accuracy
- Advocacy: Passionate about advocating for individuals' rights, ensuring access to necessary resources and services to enhance their quality of life
Certification
- The Mandt System
- First Aid and CPR
- Food Safe
- G-tube Feeding
- Insulin Administration
- Person-Centered Practices
- Class 5 Driver's Abstract
References
Available upon request
Timeline
Community Housing Coordinator
PosAbilities Association of BC
01.2022 - Current
Community Support Worker
Burnaby Association for Community Inclusion
01.2019 - 01.2021
Personal Support Worker
Private Residence, Burnaby, BC
01.2017 - 01.2019
Community Support Worker
PosAbilities Association of BC
01.2016 - Current
Teaching Certificate -
University of Cordillera
Bachelor of Arts Degree -
University of Cordillera
Community Support Worker Certification -
Drake Medox College
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