Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JANNATUL NAYEM

Kentville,NS

Summary

Experienced Warehouse Associate hands-on experience in inventory management and order processing. Skilled in operating warehouse equipment and maintaining a safe work environment. Adept at collaborating with team members to meet deadlines and ensure customer satisfaction. Detail-oriented and reliable, with a strong commitment to accuracy and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Access Control Officer

Paladin Security
08.2024 - Current
  • Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
  • Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
  • Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
  • Collaborated with law enforcement agencies on investigations, ensuring smooth coordination and efficient information sharing.
  • Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Responded effectively to security incidents and provided guidance regarding security procedures.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Detected potential risks by performing meticulous document checks, verifying passenger credentials and travel documents for authenticity.
  • Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.

HMR Clerk

Atlantic Superstore
02.2024 - 08.2024
  • Package meals neatly and accurately, ensuring they are labeled with ingredients, allergens, and proper expiration dates for customer safety.
  • Work closely with the kitchen staff and other departments to coordinate meal preparation and ensure smooth workflow during peak hours.
  • Listen to and address customer feedback, resolving complaints or concerns professionally and escalating issues when necessary.
  • Organize and arrange the hot meals in an appealing way to attract customers and promote specific items.
  • Actively promote special deals, discounts, or new products to boost sales and encourage customer engagement.
  • Actively promote special deals, discounts, or new products to boost sales and encourage customer engagement.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Production Worker

KristoFoam Industries
04.2023 - 01.2024
  • Load raw materials into machines and handle finished products, ensuring the proper storage and transportation within the facility
  • Inspect products during and after the production process to ensure they meet quality standards and specifications, identifying and reporting any defects or inconsistencies
  • Perform routine maintenance on production equipment to prevent breakdowns and ensure optimal performance, reporting any issues to the maintenance team
  • Maintain accurate records of production activities, including quantities produced, materials used, and any issues encountered during the production process
  • Work closely with other team members, supervisors, and departments to ensure smooth production flow, effectively communicating any problems or suggestions for improvement
  • Package finished foam products according to company standards and customer specifications, ensuring accurate labeling and preparation for shipment

Education

Hospitality Hotel And Restaurant Service Management -

Seneca College Newnham Campus
01.2022

Skills

  • Spreadsheet
  • Word processing
  • MS Office
  • Word
  • Excel
  • PowerPoint
  • Emergency preparedness
  • Incident response
  • Facility Access control
  • Surveillance monitoring
  • Visitor screening
  • Patrol operations
  • Perimeter security

Languages

English
Bengali

Certification

  • First Aid, CPR, and AED Instructor Certification - American Red Cross.
  • CPR/AED Certification
  • ServSafe Food Handler's Certification

Timeline

Access Control Officer

Paladin Security
08.2024 - Current

HMR Clerk

Atlantic Superstore
02.2024 - 08.2024

Production Worker

KristoFoam Industries
04.2023 - 01.2024

Hospitality Hotel And Restaurant Service Management -

Seneca College Newnham Campus
  • First Aid, CPR, and AED Instructor Certification - American Red Cross.
  • CPR/AED Certification
  • ServSafe Food Handler's Certification
JANNATUL NAYEM