Summary
Overview
Work History
Education
Skills
Accomplishments
Other skills
References
Extracurricular Activities
Language Skills
Timeline
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Jannatul Ferdous

Jannatul Ferdous

Thunder Bay,Canada

Summary

Accomplished professional with extensive experience delivering dynamic communication, interpersonal, and negotiation talents in fast-paced environments. Recognized for high productivity and efficient task completion. Excel at problem-solving and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

2
2
years of professional experience

Work History

Sales Executive

Agora Super Store
Dhaka, Bangladesh
12.2023 - 04.2024
  • Assisted customers with their purchases by offering helpful recommendations.
  • Kept customers updated on the latest promotions and discounts.
  • Helped customers navigate the process of returns, exchanges, and refunds.

Sales Assistant

Shwapno Super Shop
Dhaka, Bangladesh
04.2022 - 07.2022
  • Provided insights from customers' feedback to drive product quality enhancements.
  • Assisted in driving sales by strategically positioning products through attractive displays.
  • Served customers by answering questions, resolving problems, and ensuring timely response to complaints.

Education

BSS (Honours) - Economics

Bangladesh University of Professionals
01-2022

HSC - Science

Viqarunnisa Noon School & College
01-2017

SSC - Science

Viqarunnisa Noon School & College
01-2015

Skills

  • Patient, approachable and non-judgmental
  • Having a mature and professional attitude towards working conditions
  • Confident, articulate and with excellent communication skills
  • Good working knowledge of Microsoft Office software

Accomplishments

  • Received Chancellor’s Scholarship twice in 2018 and 2022 for obtaining a CGPA of 4.00 out of 4.00 as well as the highest marks in the whole department
  • Received BUP General Scholarship in 6 consecutive semesters (out of 8)
  • Received Dean’s Appreciation Letter, in three consecutive semesters of Bachelors degree and in the first semester of Masters degree for obtaining the highest CGPA
  • Received UGC Scholarship from the Faculty of Arts and Social Sciences in 2022

Other skills

  • Overall 6.5 in IELTS (Listening 7, Reading 6.5, Writing 6.5, Speaking 6.5)
  • Expert in working with Advance Microsoft Office, STATA, R, SPSS, LaTeX, KoboToolbox, Mendeley, internet browsers

References

  • Dr. Md. Shariful Islam, Associate Professor, Department of Economics, Bangladesh University of Professionals, shariful.islam@bup.edu.bd, +8801908157766
  • Musharrat Azam, Assistant Professor, Department of Economics, Bangladesh University of Professionals, musharrat@bup.edu.bd, +8801769021927

Extracurricular Activities

  • General member at BUP Economics Club for 4 years (2018-2021)
  • Received appreciation award for successfully carrying on the position of a Volunteer from 2013 to 2014 in Viqarunnisa Noon School and College
  • Stood 3rd place in Science Fare Festival in 2009 from Viqarunnisa Noon School and College

Language Skills

English
Professional
French
Elementary
Bengali
Native/ Bilingual

Timeline

Sales Executive

Agora Super Store
12.2023 - 04.2024

Sales Assistant

Shwapno Super Shop
04.2022 - 07.2022

BSS (Honours) - Economics

Bangladesh University of Professionals

HSC - Science

Viqarunnisa Noon School & College

SSC - Science

Viqarunnisa Noon School & College
Jannatul Ferdous