Jannat Rehman
Kingston,ON
Summary
Dynamic Assistant Manager at Tinny Hoppers Kingston with proven expertise in team leadership and customer service. Enhanced operational efficiency and accuracy in cash handling, while fostering a positive work environment. Adept at problem-solving and building strong customer relationships, ensuring high satisfaction levels and compliance with safety regulations.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Tinny Hoppers Kingston
02.2024 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Tiny Hoppers Kingston
Assisstant Teacher
05.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Cashier
Medical Stores Department
02.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Commerce
Govt. College For Women
Karachi Pakistan02-2020
Computer Science
S.M.B Fatima Jinnah
Karachi , Pakistan08-2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Customer rapport
- Customer relationship management (CRM)
- Customer service and satisfaction
- Problem-solving
- Team motivation
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Manager
Tinny Hoppers Kingston
02.2024 - 08.2024
Tiny Hoppers Kingston
Assisstant Teacher
05.2023 - 01.2024
Cashier
Medical Stores Department
02.2022 - 03.2023
Commerce
Govt. College For Women
Computer Science
S.M.B Fatima Jinnah
Similar Profiles
MANMEET KAURMANMEET KAUR
Assistant Teacher at Tiny Hoppers Kingston EastAssistant Teacher at Tiny Hoppers Kingston East
Tity-Anna Tatenda ChinamoraTity-Anna Tatenda Chinamora
Early Childhood Educator Assistant at Tinny Tots Primary SchoolEarly Childhood Educator Assistant at Tinny Tots Primary School
RANURI RASANJALEERANURI RASANJALEE
Substitute ECEA at Tiny Hoppers Early Learning Center- WilloughbySubstitute ECEA at Tiny Hoppers Early Learning Center- Willoughby
Callum NicholsonCallum Nicholson
Baseball Umpire at Kingston Thunder Baseball AssociationBaseball Umpire at Kingston Thunder Baseball Association
VISHVAJA MEWADAVISHVAJA MEWADA
Animal Research Technician at Queens UniversityAnimal Research Technician at Queens University