JANNAT BAINS
Surrey,BC
Summary
Dedicated Office Coordinator with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
ITN Logistics Group
Delta, BC
11.2023 - Current
- Coordinating with the customers regarding shipments and deliveries of orders
- Answering queries of the customers
- Handling phone calls and responding to all the emails
- Processing all the orders by working on RF pathways
- Doing billing and invoicing for the customers
Administrative Assistant
Recruiting In Motion
Surrey, BC
05.2022 - 10.2023
- Conducting interviews telephonically, in-person as well as through virtual platforms
- Providing administrative and clerical support, including answering emails, phone calls, pre-screening candidates etc
- Using software such as PCRecruiter and Staff Trak for filing important documents, such as reports, meeting notes, emails, and letters, processing and filing invoices
- Handling Accounts Payable/Receivable and Invoicing for the candidates
- Supporting the recruitment team to coordinate and send the interview invite using the Teams invite link to hiring managers and shortlisted candidates
Office Administrator
DHL Global
India
07.2019 - 05.2021
- Filing important documents, such as reports, meeting notes, emails, and letters
- Organizing various monthly and annual social events for the firm
- Updating office records and databases that contain personnel, financial, and office data
- Ensuring availability to help colleagues and employees where necessary
- Managing company documents by sorting, filing, and delivering office memos, mail or other documents
- Support the Learning & Development initiatives such as conducting training needs assessments for employees across all levels, training feedback analysis, and calendar management.
Education
MBA - Human Resources Management
University Canada West
04.2022
Master of Arts - Economics
05.2017
Skills
- Expert in PCRecruiter, Stafftrak
- Microsoft Office (Word, Excel, PowerPoint), Outlook, Teams, Skype
- Coordination
- Google Calendar
- Office Administration
- Time Management
- Employment Data Tracking
- Documentation and Recordkeeping
Timeline
Customer Service Representative
ITN Logistics Group
11.2023 - Current
Administrative Assistant
Recruiting In Motion
05.2022 - 10.2023
Office Administrator
DHL Global
07.2019 - 05.2021
MBA - Human Resources Management
University Canada West