Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jannan Haimour

Surrey,BC

Summary

Strong leader looking to build on business background by working in the administrative field. Reliable, dedicated and eager to learn. Excellent communication and customer service skills. Uses critical thinking skills and self-created values to effectively make decisions to enhance company success.

Overview

9
9
years of professional experience

Work History

Dairy/Frozen Manager

Volken's Market And Furniture
06.2022 - Current
  • Keep dairy and frozen shelves full by regularly ordering product.
  • Daily date checks to ensure freshness of product.
  • Daily temperature checks of refrigerators and freezers.
  • Regular price changes of products.
  • Ensuring products from suppliers are in good condition.
  • Ensuring dairy and frozen products are being stored within the correct temperature range.
  • Maintaining cleanliness and tidiness of the departments.
  • Train new employees and give direction and feedback.
  • Re-organize products on shelves to be more appealing to customers.
  • Enter inventory into system and generated inventory movement reports.
  • Learn how to do accounts payable posting.
  • Meet with suppliers regularly to discuss


Achievements:


  • Increased dairy and frozen sales.
  • Increased sales margins and profit margins.
  • Sourced new dairy/frozen suppliers and purchased new products for our shelves.

Volunteer

Volken's Market And Furniture
02.2021 - 05.2022

Greeted customers and took orders.

Sliced, weighed and packaged meat and cheese for customers.

Regularly cleaned and sanitized workspace including meat and cheese slicers.

Received orders and made sure correct products are delivered.

Rotated products to ensure freshness.

Informed the deli manager about which products have low inventory and should be re-ordered.

Customer Service Representative

Bold Center/Lac La Biche County
07.2016 - 10.2017

Greeted guests when they entered the building.

Attended to customer requests in order of priority.

Directed people to different areas of the facility.

Answered phone calls and took messages.

Sold passes and memberships to the fitness centre.

Cleaned fitness equipment and

Processed transactions.

Directed customer inquiries to appropriate staff members.

Maintained a tidy and organized workspace.

Counted and balanced cash till at the end of the shift.




Bookkeeper

Bookkeeping Plus
01.2015 - 06.2015
  • Recorded transactions of several small businesses using Simply Accounting.
  • Completed bank reconciliations.
  • Recorded payroll for several employees.
  • Shadowed full-charge bookkeeper as she posted payroll.
  • Made bank deposits.
  • Answered phone calls.
  • Organized and filed documents.


Education

BBA - Accounting

NAIT
Edmonton, AB
04.2014

Skills

  • Pays attention to detail
  • Eager to learn
  • Punctual
  • Data entry
  • Following through
  • Team player
  • Reliable
  • Critical thinker
  • Adheres to standards
  • Goal-oriented
  • Receptive to feedback and criticism
  • Rule-oriented
  • Open-minded
  • Willing to speak up
  • Flexible work schedule
  • Customer service
  • Asks for help
  • Willingness to improve
  • Challenge-seeking
  • Microsoft Excel

Timeline

Dairy/Frozen Manager

Volken's Market And Furniture
06.2022 - Current

Volunteer

Volken's Market And Furniture
02.2021 - 05.2022

Customer Service Representative

Bold Center/Lac La Biche County
07.2016 - 10.2017

Bookkeeper

Bookkeeping Plus
01.2015 - 06.2015

BBA - Accounting

NAIT
Jannan Haimour