Jann Ner
Los Angeles
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Server
The Boiling Crab
Los angeles
08.2016 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Adapted quickly to a bustling restaurant atmosphere, delivering efficient service.
- Provided alcoholic beverages while adhering to licensing requirements.
- Built a dedicated customer base by providing outstanding service, leading to frequent requests from regular patrons.
Shareholder Service Representative
Disney
Glendale
08.2016 - 08.2019
- Processed shareholder inquiries with precision and attention to detail.
- Facilitated account maintenance for shareholder records and transactions.
- Assisted shareholders in buying and selling company shares.
- Delivered exceptional customer service with professionalism, enhancing client satisfaction.
Education
Eagle Rock Highschool
Los Angeles, CASkills
- Customer service
- Team collaboration
- Time management
- Communication skills
- Problem solving
- Adaptability
- Client relationship management
- Customer relations
- Teamwork and collaboration
- Task prioritization
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Spanish
Limited
Timeline
Server
The Boiling Crab
08.2016 - Current
Shareholder Service Representative
Disney
08.2016 - 08.2019
Eagle Rock Highschool