Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JANMESH KOTHARI

Edmonton

Summary


Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.

Overview

4
4
years of professional experience

Work History

Store Manager

UPS (United Parcel Service of America)
05.2025 - Current
  • Managed store operations including shipping, inventory, reporting, and scheduling while ensuring compliance with standards. Led staff, analyzed data, and implemented process improvements to boost efficiency, cut costs, and enhance performance.

Warehouse Associate

UPS (United Parcel Service of America)
12.2024 - 04.2025
  • Supported warehouse reorganization, maintained accurate inventory records in WMS, collaborated with teams to achieve operational goals, and conducted stock checks to promote efficiency.

General Merchandise Associate

Walmart
11.2023 - 11.2024
  • Managed inventory using RFID technology, inspected received items, and handled shipping tasks including tagging and securing containers. Trained new associates, stocked goods, and completed modular setups to ensure accurate placement and product protection.

Fraud Investigation Analyst

Airbnb ( TTEC )
01.2022 - 10.2022
  • Investigated fraudulent activities by analyzing transactions, detecting risk patterns, and preparing reports to support compliance and decision-making. Partnered with teams to improve processes, strengthen controls, and enhance fraud detection through data-driven insights.

Education

Postgraduate Certificate - Supply Chain Management, Logistics and Professional Communication

Grant MacEwan University
08.2025

P.G Diploma - Process Quality Engineering

Conestoga College
01.2024

Skills

  • Research & Data Analysis (SQL, Excel, ERP/WMS)
  • Customer service
  • Customer relations
  • Process Improvement & Redesign (PCAS, FlexSim Simulation)
  • Risk & Compliance Management (Fraud Investigation, Quality Systems)
  • Technology Transformation & Digital Tools (ERP, RFID, AI/Analytics concepts)
  • Critical Thinking
  • Customer Service
  • Logistics
  • Cost Management
  • Supply Chain

Languages

English
Full Professional

Timeline

Store Manager

UPS (United Parcel Service of America)
05.2025 - Current

Warehouse Associate

UPS (United Parcel Service of America)
12.2024 - 04.2025

General Merchandise Associate

Walmart
11.2023 - 11.2024

Fraud Investigation Analyst

Airbnb ( TTEC )
01.2022 - 10.2022

P.G Diploma - Process Quality Engineering

Conestoga College

Postgraduate Certificate - Supply Chain Management, Logistics and Professional Communication

Grant MacEwan University
JANMESH KOTHARI