Summary
Overview
Work History
Education
Skills
Personal Information
References
Training
Affiliations
Certification
Accomplishments
References
Timeline
Generic
JAN KARLO CANDA

JAN KARLO CANDA

Edmonton,Canada

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager

Little Caesars
Edmonton, Alberta
06.2023 - Current
  • Ensuring the sales and profitability of the store
  • Responsibilities includes personally greeting customers, taking food orders, suggestive selling and making 'quality' pizzas
  • Constant follow up of all marketing programs/activities etc
  • To train all crew proper methods of food preparation, customer service, suggestive selling and overall store sanitation
  • The Manager must constantly strive to improve the store by training and developing the crew
  • Recommend and communicate ideas to your District Manager for improving our operations
  • Maintain a low level of staff turnover through training, development and solid open communications
  • Report directly to assigned District Manager
  • To ensure the standards of quality are always maintained for all purchased products
  • To ensure that the finished products served to customer is of the highest quality through good controls of preparation and serving procedures
  • To recruit and train employees that will maintain our high standards of appearance and conduct
  • To always maintain a clean and organized unit
  • To minimize the waste of food products and paper goods through constant and consistent training
  • To minimize labor costs by accurate and planned schedule
  • Emphasizing proper cash handling procedures by all crew member that results in on cash shortages
  • Control stock through effective ordering procedures and taking accurate inventories.

Food Service Supervisor

Tim Hortons 1113318 BC LTD
Kelowna, British Columbia
08.2020 - 09.2022
  • Trains, orientates, and monitors new team members, using PTS and feedback binder
  • Supervise Team Members to ensure primary and secondary duties are completed
  • Completes all required shift documentation (e.g., records waste) Assist the restaurant manager in driving sales and transactions during their shift
  • Responsible for shift cash procedure Assists in the running of companywide incentive programs
  • Escalates to the storeowner or manager any issues or problems that occur during the shift
  • Maintains operational efficiency using the positioning charts and pre-rush checklist
  • Displays knowledge of and works in compliance with Tim Hortons operating, food safety, security, health and safety, and employment standards and applicable legislation.

Assistant Restaurant Manager 1

Jollibee Foods Corporation
Pasig City, Philippines
11.2014 - 02.2020
  • Implement assigned Product/Service Quality and Cleanliness & Sanitation Program
  • Implement assigned Crew Management activity
  • Implement assigned cost management activity
  • Manage operations of assigned Package Program
  • Develop and maintain customer relationships for assigned Institutional Accounts
  • Responsible for providing excellent service
  • Responsible for implementing gold standard products
  • Responsible for building long-term relationships with our customers
  • Responsible for proper handling and checking of delivered raw materials from the commissary
  • Responsible for reporting my Key Results Area every Monthly Managers Meeting.

Sales Assistant

Ace Hardware Philippines
San Fernando, Pampanga
10.2012 - 11.2014
  • Responsible in giving daily and monthly sales quota
  • Responsible in Annual Physical Count Inventory
  • Manage Visual Merchandise
  • Responsible in weekly and monthly ordering of merchandise
  • Responsible in proper handling and checking of delivered merchandise
  • Sales analysis Scheduling

Education

College, Bachelor of Science in Information Technology -

Don Honorio Technological State University
03-2012

Elementary -

San Antonio Elementary School

Secondary -

St. Joseph’s Academy

Elementary -

San Antonio Elementary School

Secondary -

St. Joseph’s Academy

College, Bachelor of Science in Information Technology -

Don Honorio Technological State University

Skills

  • Employee Performance Evaluations
  • Task Delegation
  • Sales monitoring
  • Operations Management
  • Cost Reduction
  • Policy Enforcement
  • Recruiting and interviewing
  • Employee Scheduling
  • Product and service knowledge
  • Customer Relations
  • Retail Operations
  • Strategic Planning
  • Staff Training and Development
  • Sales Reporting
  • Microsoft Office expertise

Personal Information

  • Place of Birth: Mexico, Pampanga
  • Height: 5'7
  • Weight: 120 lbs.
  • Date of Birth: 10/02/91
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Married
  • Religion: Roman Catholic

References

  • Justine Faye Sison, Store Manager, Tim Hortons Kane Road, (250) 712-0919
  • Erick Barcelona, Restaurant Manager, Tim Hortons West Kelowna, (778) 215-7275

Training

  • Karina Building, Ortigas City, Ortigas City, Philippines, 02/25/18 - 02/27/18, Managerial Analysis
  • JACCIS Building, Ortigas City, Ortigas City, Philippines, 04/23/18 - 04/25/18, Quality Control Program
  • Karina Building, Ortigas City, Ortigas City, Philippines, 05/06/18, Basic Equipment Maintenance
  • Jollibee Center, Ortigas City, Ortigas City, Philippines, 08/23/17, Principles of Marketing
  • Jollibee Center, Ortigas City, Ortigas City, Philippines, 08/19/16, Food Safety
  • Jollibee Center, Ortigas City, Ortigas City, Philippines, 08/18/15, Crisis Management
  • Jollibee Center, Ortigas City, Ortigas City, Philippines, 05/03/15, Safety and Security

Affiliations

  • Active in physical activities

Certification

  • Basic Operation Training Program
  • Class 5 driving license

Accomplishments

  • Performance Achievement Presidential Excellence ( Jollibee Foods Corporation)

References

References available upon request.

Timeline

Assistant Manager

Little Caesars
06.2023 - Current

Food Service Supervisor

Tim Hortons 1113318 BC LTD
08.2020 - 09.2022

Assistant Restaurant Manager 1

Jollibee Foods Corporation
11.2014 - 02.2020

Sales Assistant

Ace Hardware Philippines
10.2012 - 11.2014

College, Bachelor of Science in Information Technology -

Don Honorio Technological State University

Elementary -

San Antonio Elementary School

Secondary -

St. Joseph’s Academy

Elementary -

San Antonio Elementary School

Secondary -

St. Joseph’s Academy

College, Bachelor of Science in Information Technology -

Don Honorio Technological State University

Similar Profiles

CREATE PROFILE
JAN KARLO CANDA