Dedicated BBA-finance student with a successful background in accounting & taxation, advisory, and sales. Proven ability to enhance team productivity, and maintain exceptional customer service. Well-versed in financial reporting, and administrative tools, poised to contribute value in a finance role.
Overview
3
3
years of professional experience
Work History
Financial Aid & Awards Advisor Assistant (Co-op)
Sheridan College
Mississauga, Ontario
09.2024 - Current
Providing immediate, accurate, specific advice and guidance to complex issues as related to OSAP policies, regulations, and processes, after careful analysis of all Ministry systems, Sheridan's Student Information System and the Online Award System
Providing Sheridan program-specific customer service and advice through response to in-person, email, and telephone inquiries related to fee payments, withdrawals, specific OSAP or other financial assistance, the application and interpretation of Sheridan and Ministry policies; investigating and resolving process anomalies.
Reviewing OSAP applications for completeness and advising students of missing, incorrect, or additional required documentation.
Supporting Financial Aid Advisors with the review/processing of OSAP work queues to manage peak period volumes.
Retail Sales Associate
NIKE
Mississauga (Dixie Outlet Mall), ON
05.2024 - 09.2024
Operated cash registers efficiently and accurately during peak business hours.
Greeted consumers and provided exceptional customer service.
Consistently exceeded weekly sales targets by an average of 15%, contributing significantly to store revenue goals and leading to a 23% conversion rate
Customer Engagement: Delivered personalized service to over 100 customers daily, increasing customer satisfaction scores by 20%,
Boosted sales by 18% through effective cross-selling techniques, enhancing overall transaction value.
Staff Accountant(Co-op)
ACCTAX CANADA
Hamilton, Ontario
01.2024 - 04.2024
Maintained high accuracy rate in the preparation of individual and business tax returns, minimizing errors and discrepancies, and ensuring compliance with tax laws from the Canada Revenue Agency.
Advised clients on tax planning strategies, leading to an average tax savings of 12% for individual clients and 15% for business clients.
Recorded receipts and payments for clients, maintaining a 100% accuracy rate in bookkeeping records, contributing to improved financial transparency and compliance.
Team Lead: Sales
AEROPOSTALE x BLUENOTES
Toronto, Ontario
03.2023 - 12.2023
Achieved consistent top sales performance with $4000 plus daily sales, driving store revenue and maintaining exceptional customer service
Mentored and guided team members, leading to a 15% improvement in team productivity
Collaborated with cross-functional teams to optimize inventory management and enhance visual merchandising.
Accounts Payable Intern
VEGA INDUSTRIES
New Delhi, India
02.2022 - 05.2022
Managed a high volume of invoices, ensuring accuracy and compliance with company guidelines for over 150 invoices monthly, maintaining a 99% accuracy rate
Communicated with vendors to resolve inquiries, contributing to positive vendor relationships and achieving a 90% resolution rate.
Education
BUSINESS ADMINISTRATION:FINANCE (Co-op) -
Sheridan College
Mississauga, ON, Canada
12.2025
Skills
Administrative tools (Gmail, Calendar, Docs, Sheets, Excel, Adobe Acrobat, Word)
Data Analytics (Google Data Analytics Certificate)