Strategic, people-first HR professional with 10+ years of experience designing and executing high-impact people programs across remote-first startups, hospitality, manufacturing, and global operations. Proven success in scaling HR systems, optimizing the employee lifecycle, and building culture-first organizations. Deep expertise in onboarding, engagement, compliance, HRIS management, and international HR operations.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
HR & People Operations Executive Consultant
JV.Consulting
Remote, BC
04.2021 - Current
Partnered with mid-sized to enterprise organizations across manufacturing, technology, industrial, and non-profit sectors to deliver strategic HR solutions. Supported teams ranging from 75 to 1,000+ employees across North America. Specialized in building scalable people strategies that drive engagement, operational efficiency, and organizational growth.
Advised executive teams on workforce planning, recruitment infrastructure, and org design—resulting in a 30% reduction in time-to-hire and stronger alignment between people strategy and business goals.
Led high-impact talent acquisition projects, including executive search and large-scale hiring campaigns, increasing candidate quality and reducing agency spend by over $100K annually.
Designed and implemented integrated HR programs (performance, succession, onboarding) that improved retention rates by 25% and enhanced manager capability across departments.
Developed total rewards frameworks and conducted compensation benchmarking, leading to more competitive offerings and a measurable increase in employee satisfaction scores.
Created and launched leadership and employee development programs, resulting in increased promotions year-over-year and improved bench strength across key roles.
Drove HR modernization through process redesign and system implementation, cutting administrative workload and enabling real-time data-driven HR decisions.
Partnered with C-suite and senior leadership across regional and global operations to deliver forward-thinking talent strategies and scalable HR solutions. Focused on aligning people initiatives with business priorities, enhancing candidate and employee experience, and driving measurable workforce performance.
Designed and executed regional workforce planning and recruitment strategies that reduced time-to-fill by 35% and increased leadership pipeline readiness across key departments.
Delivered executive coaching and hiring manager training programs, resulting in improved hiring decisions, reduced turnover within the first 6 months by 22%.
Spearheaded employer branding campaigns and EVP development, boosting candidate engagement by 60% and significantly increasing quality-of-hire metrics.
Implemented a robust passive recruitment strategy leveraging LinkedIn, market intelligence, and talent mapping, increasing pipeline and reducing external agency dependency.
Led ATS optimization and HR tech integrations, enhancing data accuracy, accelerating candidate processing, and improving recruiter productivity by 40%.
Introduced strategic immigration programs, enabling access to global talent pools and ensuring full compliance with evolving regulations in cross-border hiring.
Assistant Director, Talent & Culture
Fairmont Pacific Rim (Accor)
Vancouver, British Columbia
08.2018 - 03.2020
Led HR department transformation and talent acquisition strategy across complex organizations, with a focus on aligning people initiatives with business priorities, driving operational efficiency, and building future-ready teams.
Built and led a high-performing HR and recruitment team, increasing team efficiency and reducing time-to-fill for key roles by 25%.
Developed and executed proactive, data-driven sourcing strategies, including DEIB-focused initiatives and passive recruitment pipelines, that improved candidate quality and strengthened long-term talent readiness.
Partnered with senior leadership to implement HRIS solutions and streamline workflows, resulting in improved data accuracy and a reduction in administrative workload.
Contributed to the development of long-term people strategies by aligning recruitment, compensation, and engagement initiatives with organizational goals and workforce trends.
Delivered recruitment and hiring manager training programs that enhanced internal capability and reduced first-year turnover by 18%.
Talent Acquisition Manager
Fairmont Banff Springs (Accor)
Banff, Alberta
09.2014 - 08.2018
Led large-scale, seasonal and leadership hiring initiatives for a high-occupancy hospitality operation, overseeing recruitment strategies that aligned with business needs and drove workforce readiness during peak demand periods.
Directed end-to-end recruitment strategy for over 500 seasonal hires annually, ensuring timely onboarding and operational continuity during periods of full-capacity occupancy.
Built an exclusive partnership with an external organization to successfully fill critical leadership roles, reducing time-to-hire for hard-to-fill positions by 40%.
Designed labor planning frameworks and workforce forecasting tools that aligned with occupancy cycles and department-specific needs, improving hiring efficiency and resource allocation.
Developed and delivered recruitment and compliance training for hiring managers, enhancing internal hiring capability and ensuring adherence to employment standards and inclusive hiring practices.
Leveraged immigration programs and international recruitment strategies to expand candidate reach, enabling access to diverse, global talent pipelines.
Led targeted marketing and employer branding campaigns across digital and social channels, increasing applicant volume and quality, and strengthening the property’s talent brand.
Recruitment Coordinator
Fairmont Banff Springs (Accor)
Banff, Alberta
04.2014 - 09.2014
Led the candidate experience and recruitment coordination for a high-volume hiring environment, managing close to 5,000 applications annually and ensuring efficiency, compliance, and excellence throughout the hiring process.
Served as the primary point of contact for all applicants, delivering a professional, inclusive, and high-touch candidate experience from initial engagement through onboarding.
Managed the full recruitment lifecycle for thousands of candidates annually, including pre-screening, offer generation, background checks, and accurate data entry into the ATS.
Provided responsive, high-quality recruitment support to both hiring managers and candidates, contributing to improved time-to-hire and a consistent hiring process.
Maintained process integrity and compliance across all recruitment workflows, including the effective use, reporting, and upkeep of the Applicant Tracking System.
Designed and facilitated training sessions for hiring managers to enhance recruitment capability, process adherence, and candidate experience.
Owned job requisition workflows and posting strategy, ensuring roles were represented accurately and aligned with organizational needs.
Resort Supervisor
TUI Plc
Banff, Alberta
12.2012 - 04.2014
Managed for the day to day operations of 6 resorts.
Facilitate informative presentations for customers and act as a mobile concierge.
Recruited trained, and mentored staff members to maintain a high standard of service quality.
Monitored performance metrics regularly, identifying areas for improvement in operational efficiency and guest satisfaction levels.
Enhanced guest satisfaction by implementing personalized services and addressing individual needs.
Negotiated contracts with suppliers effectively, securing competitive pricing on products and services required for resort operations.
Developed contingency plans for unanticipated challenges arising during peak holiday seasons or adverse weather conditions affecting overall business operations at resorts located in popular tourist destinations worldwide-ensuring minimal service disruptions despite external factors beyond one's control.
Human Resources Administrator (Contract)
HMS Scottish Prison Service
Perth, Scotland
10.2011 - 12.2012
Effectively administered daily and monthly absence reports.
Coordinated Occupational Health & Safety meetings with staff and OHSAS.
Maintained up to date staff files in accordance with HR requirements.
Communicated internal and external applicants to leaders for job postings as well as initial candidate screening.
Answered a wide variety of enquiries from colleagues and from prospective employees, both in person and over the telephone, and compose related correspondence.
HR Coordinator, Recruitment & Training (Maternity Cover)
Fairmont Jasper Park Lodge
10.2010 - 09.2011
Managed job postings across a variety of platforms maximizing applicant pool.
Effectively managed all aspects of recruitment lifecycle including reference check, requisitions, background screening and all other governance.
Coordinated interviews with hiring managers and department heads.
Created a welcoming first point of contact, answering a wide variety of enquiries and compose related correspondence.
Created and managed enticing job descriptions.
Provided expert support in the recruitment process for candidates.
Designed and facilitated engaging employee orientation.