Janine Pacli
Edmonton,Alberta
Summary
I am a dedicated customer service professional with strong multitasking and time management skills, committed to delivering exceptional experiences to every client. Proven ability to navigate high-pressure environments while maintaining a positive attitude. Seeking flexible part-time opportunities that allow for weekend and evening shifts.
Overview
4
4
years of professional experience
Work History
Server
Flamingo Inn Restaurant
High Level, Alberta
09.2024 - 12.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked food before serving it to customers.
- Managed guest issues effectively, ensuring satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Handled orders with efficiency and accuracy.
- Kept updated with all promotional offers and latest menu additions.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
Pizza Cook
Pizza Hut
High Level, Alberta
09.2023 - 08.2024
- Prepared ingredients such as dough, sauce, and toppings for pizzas.
- Checked food quality and freshness of ingredients used in preparing pizzas.
- Maintained accurate records of supplies received and used on a daily basis.
- Trained new staff members on proper techniques for making various types of pizza.
- Stored food items correctly in designated containers and storage areas.
- Monitored oven temperature to ensure pizza was cooked properly.
- Complied with health department rules regarding sanitation practices in the kitchen.
- Assisted with stocking shelves with ingredients needed for pizza preparation.
- Notified managers when supplies were running low so they could be replenished.
- Responded quickly to customer orders while maintaining product quality standards.
- Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.
- Adhered to all health regulations regarding food storage and preparation.
Cashier
KFC (Kentucky Fried Chicken)
High Level, Alberta
03.2021 - 10.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
High Level Public School
High Level, AB06-2024
Bachelor of Business Administration - Accounting And Finance
Northern Alberta Institute of Technology
Edmonton, ABSkills
- Time management
- Customer service
- Cash handling
- Menu memorization
- Safe food handling
- Dining area maintenance
- Suggestive selling
- Multitasking and organization
- Price memorization
- Positive guest interactions
- Performance improvement
Timeline
Server
Flamingo Inn Restaurant
09.2024 - 12.2024
Pizza Cook
Pizza Hut
09.2023 - 08.2024
Cashier
KFC (Kentucky Fried Chicken)
03.2021 - 10.2023
High School Diploma -
High Level Public School
Bachelor of Business Administration - Accounting And Finance
Northern Alberta Institute of Technology
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