Janine Lacey
Vancouver,BC
Summary
Growth, Process and Revenue-Driven Sales Operations Professional with experience designing and implementing Top of Funnel initiatives through to Forecasting New Pipeline.
Overview
11
11
years of professional experience
Work History
Administrative Services & Operations
CBRE
Vancouver, BC
11.2023 - Current
- CBRE is in partnership with the Province of British Columbia Government to execute a mandate to reach net zero carbon emissions by 2040
- One main Strategic Initiatives is electrifying 100% of CBRE's fleet by 2035
- As part of the EV Charging Program, I am responsible for coordinating efforts across teams (Facilities, Project Management, Sustainability, Vendor Relations, Suppliers, and Contractors) and departments to install new EV Chargers at Provincial Properties
- I collect, analyze and utilize data to uncover potential issues, identify trends and create reports and dashboards to provide transparency on the performance of the EV Program
- I maintain, update and implement new systems and tools to create efficiencies and improve process workflows for our teams
- I voluntarily joined our Onboarding Committee to build, document and test new onboarding tactics to reduce ramp-up time and expedite new employees' role production and proficiency
Sales Operations Analyst (Contract)
Power Factors
Vancouver, BC
05.2023 - 07.2023
- Collected and analyzed sales data to generate deep understanding of client purchasing habits
- Utilized Salesforce CPQ to Review and Renew Pricing Contracts and Models
- Analyze and Verify Account Data in Salesforce
- Work closely with SalesOps, Sales AEs and Customer Service teams to execute and strategize around SalesOps Processes and Contract Renewables
Sales Operations
Visier
Vancouver, BC
04.2021 - 10.2022
- Drive Growth and Revenue Generation for Top of Funnel initiatives and New Opportunity Pipeline Creation
- Work closely with Sales and Business Development to Enable, Engage and Ensure Territories are Equitably Allocated, Convert Inbound and Outbound Leads and Report on New Forecasted Revenue Pipeline, Research and Identify New Potential Opportunities to Target, Review and Remove Blockers in the Sales Deal Process to Increase Efficiency
- Review and Implement New Systems to Increase Effectiveness, Maintain and Improve all Salesforce Reporting and Processes to analyze data and give visibility into the Business' Performance and Present to Executives
- Optimize and Ensure Compliance with all tools and systems to support the business (Outreach, Gong, Salesforce, Qualified, Google/Microsoft Suites, Marketo, Google Studio, LinkedIn Sales Navigator, ZoomInfo, Crunchbase, Highspot)
- Work closely with Marketing on all Events and Campaigns to drive traffic to Hit and Exceed Goals, Align Sales on Messaging, Create and Deploy Outreach Sequences, Connect Top of Funnel Insights from Demand Generation to Convert to New Sales Leads and Opportunities, Uncover New Territories and Opportunities, and Report to Executives on Findings and Trends
Sales Data Solutions Specialist
Briq
Toronto, ON
08.2020 - 10.2020
- Promoted to a Sales Data Solutions Specialist (Sales Engineer) after 3 months as a Sales Consultant
- First hire in this department working directly with the CEO to establish a technical sales role within the sales process workflow
- Understand client business problems and work across delivery and sales teams to map solutions to product offerings
- Analyzed and manipulated prospect data in Briq's core products to present the findings to potential clients
- Write out technical aspects and build graphs (Lucidchart) to present to potential clients and demonstrate the product capabilities live
Sales Consultant
Briq
Toronto, ON
06.2020 - 08.2020
- Prospected new business opportunities in defined territories within the construction industry through various communications means (cold calling, email, LinkedIn, web forums, marketing campaigns)
- Trained new members on the team on who to effectively use Sales tools and processes such as Outreach, LinkedIn Sales Navigator, ZoomInfo, and SalesForce
- Provided sales guidance to the Account Executives as well as work with Sales Enablement to establish a sales process workflow and adoption plan
Sales Consultant
Rangle.io
Toronto, ON
09.2017 - 03.2020
- Prospecting new business opportunities via vertical and territory utilizing all forms of communication and sales tools (phone, email, Outreach, SalesNav, DiscoverOrg, ZoomInfo, Zoom Meetings)
- Qualifying and validating both inbound and outbound leads through discovery meetings (first point of contact)
- Complete administrative tasks and ensure accurate data for sales pipeline (Salesforce)
- Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen custom product and service knowledge
- Collaborate with marketing teams on campaigns and report on metrics, KPIs and ROIs
- Work with cross-functional teams to design, develop and write compelling proposal briefs/RFPs for prospective clients
- Daily communication and reports with executive management
Lead Technical Recruiter
Jobspring Partners
Toronto, ON
03.2016 - 12.2016
- Managed a team of recruiters to hit their daily, monthly, and quarterly KPIs
- Operated a 360-degree sales desk for both inbound and outbound opportunities
- Negotiated fees, compensation, and benefits packages for potential opportunities and closed deals
- Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations
Technical Recruiter
Jobspring Partners
Toronto, ON
01.2014 - 03.2016
- Met with candidates on a daily basis to vet their experience and goals for their next career move
- Advise candidates on industry norms, regulations, and expectations
- Negotiate compensation packages
- Gather client requirements for ideal candidates
- Developed robust portfolios of available applicants for future job openings
- Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews
Education
Accounting
University of Toronto
Toronto, ON04.2021
Bachelor of Arts - Political Science And Government
University Of Guelph
Guelph, ON04.2012
Skills
- Sales, CRM and PJM tools (Salesforce, Salesforce CPQ, Gong, Highspot, LinkedIn SalesNav, Outreach, ZoomInfo, Qualified, Notion, Atlassian, Confluence, JIRA, Vantage Analytics, ServiceNow, ServiceInsight)
- Microsoft and Google Suite of Products (Excel, Powerpoint, Outlook, Sheets, Google Analytics)
- Contract Verification and Renewals
- Sales Task Allocation - Inbound and Outbound
- Sales Territory Creation and TAM Growth
- Sales Process Design and System Implementation
- Cross-Functional Strategy & Solution Planning
Timeline
Administrative Services & Operations
CBRE
11.2023 - Current
Sales Operations Analyst (Contract)
Power Factors
05.2023 - 07.2023
Sales Operations
Visier
04.2021 - 10.2022
Sales Data Solutions Specialist
Briq
08.2020 - 10.2020
Sales Consultant
Briq
06.2020 - 08.2020
Sales Consultant
Rangle.io
09.2017 - 03.2020
Lead Technical Recruiter
Jobspring Partners
03.2016 - 12.2016
Technical Recruiter
Jobspring Partners
01.2014 - 03.2016
Accounting
University of Toronto
Bachelor of Arts - Political Science And Government
University Of Guelph
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