Janine King
Paisley,ON
Summary
Energetic Manager dedicated to assisting highly effective teams and managing operations. Excellent communication and relationship-building skills with proficiency in administrative software and a proven history of managing multiple priorities in fast-paced and rapidly changing environments.
Overview
12
12
years of professional experience
Work History
Administrative Coordinator/Operations Manager
P.H.A.Mily Enterprise
08.2019 - Current
- Developed, managed and maintained filing systems to keep essential documents and information easily accessible and organized.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Hired, managed, developed and trained staff of 25 +, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Small Business Advisor
Scotiabank
06.2018 - 02.2019
- Met with small business owners to discuss organizations, what each hoped to achieve and what products and services would be offered.
- Provided leadership coaching to a portfolio of 200 + small business owners, enabling each to find daily motivation, solve problems, and make effective decisions.
- Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Financial Advisor (Manager Back Up)
CIBC
06.2014 - 06.2018
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on credit and investment products and services.
- Developed comprehensive retirement planning strategies and assisted clients with estate planning based on client wishes.
Internal Quality Auditor
CS, Province of Ontario
09.2011 - 03.2014
- Gathered and reviewed current data to determine areas in need of improvement, non-compliance, or protocol adherence.
- Educated and oriented employees to improve compliance with quality control protocols.
- Participated in compliance inquiries and provided interpretation of data to guide investigators in creation of Corrective and Preventive Actions.
- Developed and implemented system to provide continuous evaluation of Anti-Money Laundering protocol adherence
Education
Mutual Funds License - Investment Funds in Canada
Canadian Securities Institute
Toronto, ON09.2014
Diploma - Education Resources And Special Needs
Niagara College Technical Institute
Welland, ONSkills
- Employee Records Management
- Managing Routines
- Task Delegation
- Managing Multiple Tasks
- Staff Training
- Administrative and Clerical Support
- Overcoming Obstacles
- Sales and Marketing
- Coaching and Mentoring
- Attention to Detail
Timeline
Administrative Coordinator/Operations Manager
P.H.A.Mily Enterprise
08.2019 - Current
Small Business Advisor
Scotiabank
06.2018 - 02.2019
Financial Advisor (Manager Back Up)
CIBC
06.2014 - 06.2018
Internal Quality Auditor
CS, Province of Ontario
09.2011 - 03.2014
Mutual Funds License - Investment Funds in Canada
Canadian Securities Institute
Diploma - Education Resources And Special Needs
Niagara College Technical Institute
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