JANINE JOHNSON

With my experience, I am a dedicated and flexible team player passionate about delivering exceptional customer service and creating positive experiences. An upbeat and approachable professional with extensive experience in retail and service-oriented environments, specializing in upscale customer interactions that leave lasting impressions. Adept at managing time effectively, multitasking, and implementing cost-effective solutions, including expense management. A detail-oriented self-starter with strong leadership abilities, excelling in planning and organization. Highly energetic and enthusiastic, with a proven ability to engage with diverse populations and foster excellent customer relationships. A skilled communicator committed to providing each customer with the best possible experience. As an experienced medical support professional, brings a strong focus on patient interaction and administrative efficiency, managing appointments, handling inquiries, and collaborating seamlessly with medical staff. Proficient in medical software systems, record-keeping, and ensuring a welcoming and professional environment in fast-paced settings.

• Guest Services Specialist, Chuck E Cheese, 07/01/19, 03/01/20, Greeted guests as they entered the facility and ensured that everyone felt welcomed., Provided guests with a menu, took orders and delivered food to their tables., Collected tickets and provided guests with tokens and prizes earned/won., Worked at the cash register to take orders and helped to organize parties.
• Staff Member, Boys and Girls Club, 05/01/19, 03/01/20, Assisted with implementing appropriate programs, services, and special events., Supervised and monitored attendees during indoor/outdoor activities and playtime., Served as chaperone on field trips, recess, lunchtime, and playtime., Boosted activity and encouraged attendees' capability to fullest., Helped with planning and creating innovative programs and activities.
• Intern, Boys and Girls Club, 09/01/17, 05/01/19, Helped with activities around the club and served as chaperone for younger students., Assisted coach with practice and rehearsals for young girls cheerleading clubs., Helped videotape at basketball and special events and assisted with editing footage., Provided feedback to staff on behaviors of younger children during games and activities.
• Front Desk Medical Receptionist, The Joint Chiropractic, 12/01/23, Present, Checks in clients., Informs customers about current deals., Greets members and patients upon arrival., Supports team goals, creating, and maintaining positive relationships with team members., Maintains the cleanliness of the clinic and organization of workspace., Confident in presenting and selling memberships and visit packages., Keeps management up to date on information and follows manager's policies, procedures and direction., Follows HIPAA guidelines., Ensures tasks and goals are met at the end of the day., Establishes and keeps patient information up to date with paperwork.