Janine Govan
Los Angeles
Summary
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 8 years of recruitment strategy development.
Overview
5
5
years of professional experience
Work History
Health Benefits Advisor (Remote)
Businessolver
08.2023 - Current
- Logged client conversations, policy information and changes in client information at the time of each phone call made.
- Honed professional and technical knowledge by attending educational workshops, reviewing professional publications, and staying in tune with changes internal to each client.
- Advised customers on making decisions regarding health care packages, carefully matching customers with the most appropriate products and services.
- Educated clients on products over the phone highlighting changes in policies offered or advantages over competitor services.
- Liaised between clients and internal staff to resolve problems involving access, payment of bills and eligibility issues concerning medical care.
Talent Acquisition Specialist I
Fragomen Immigration Services
04.2022 - 06.2023
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers for over 3 state regions and solicited feedback to refine recruiting strategy.
- Established and maintained strong relationships with external recruitment agencies, resulting in 20% decrease in agency fees and improved collaboration, ensuring delivery of high-quality candidates within tight timelines.
- Created and distributed over 50+ job postings on job boards, corporate career sites and social media networks to increase reach.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Conducted telephone and in-person interviews to assess over 200+ candidate experience and qualifications.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
- Sourced and screened candidates for paralegal, office assistant, attorney and management roles while working with hiring managers to coordinate interviews, offers, and onboarding.
Jr. Recruiter
Road Runner Sports
07.2021 - 02.2022
- Discussed wages and salaries; followed up with over 300+ notable applicants sourced via industry-specific pipelines, events and job fairs
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
Talent Acquisition Specialist
Macy's
04.2019 - 07.2021
- Maintained filing system of current, prospective and future positions
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Oversaw full cycle recruiting for 20 vacancies each quarter
- Processed over 300+ I-9 verifications, e-verified and manually.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent
- Sourced and screened candidates for sales and support roles and worked with hiring managers to coordinate interviews, offers and onboarding
- Captured talent assessment data to identify potential candidates across 100 businesses
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy
- Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
Education
Bachelor of Business Administration (B.A - Business Administration, Management and Operations, Human Resource
University of Phoenix
Torrance, CA06.2015
Skills
- Time Management
- I-9 Verification / background check processes
- Project Recruiting
- Talent Acquisition Strategies
- Portfolio Review
- Social Media Platforms
- ICIMS Applicant Tracking Software
- Cold Calling
- Expert Greenhouse and Workday
- Global Recruitment
- Contract Negotiation
Timeline
Health Benefits Advisor (Remote)
Businessolver
08.2023 - Current
Talent Acquisition Specialist I
Fragomen Immigration Services
04.2022 - 06.2023
Jr. Recruiter
Road Runner Sports
07.2021 - 02.2022
Talent Acquisition Specialist
Macy's
04.2019 - 07.2021
Bachelor of Business Administration (B.A - Business Administration, Management and Operations, Human Resource
University of Phoenix
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