JANINE DE GUZMAN
Calgary,Canada
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
BrightPath Child Care and Learning Center
03.2023 - Current
Culture Committee Representative
Receptionist
The Lodge at Valley Ridge
01.2023 - 01.2024
Dining Service Attendant
The Lodge at Valley Ridge
07.2022 - 03.2023
Priority Service Agent
WestJet Airlines
05.2022 - 07.2022
Senior Process Executive at Cognizant
Cognizant Technology Solutions, Inc
06.2017 - 07.2019
Customer Service Representative
Expert Global Solutions, RMH Teleservices Asia Pacific, Inc
11.2015 - 06.2017
Teacher Assistant
Holy Rosary Academy
06.2014 - 05.2015
Administrative Assistant
St. Paul University Iloilo
06.2010 - 05.2015
Education
Post Graduate Certificate - Early Childhood Education – Advanced Learners
De La Salle University
Bachelor of Secondary Education - Biological Sciences
St. Paul University Iloilo
05.2015
Skills
- Customer Service Skills
- Empathize with people
- Communication skills (written/verbal)
- Attention to details
- Organizational Skills
- Multitasking and Problem solver
- Time management
- MS Office efficiency
- Service Oriented
- Energetic, happy, humorous
Languages
English
Full Professional
Spanish
Limited Working
Certification
- Early Childhood Educator 3
- Standard Child Care First Aid CPR B / AED Certified
- Basic Life Support (HCP) Certified
Timeline
Early Childhood Educator
BrightPath Child Care and Learning Center
03.2023 - Current
Receptionist
The Lodge at Valley Ridge
01.2023 - 01.2024
Dining Service Attendant
The Lodge at Valley Ridge
07.2022 - 03.2023
Priority Service Agent
WestJet Airlines
05.2022 - 07.2022
Senior Process Executive at Cognizant
Cognizant Technology Solutions, Inc
06.2017 - 07.2019
Customer Service Representative
Expert Global Solutions, RMH Teleservices Asia Pacific, Inc
11.2015 - 06.2017
Teacher Assistant
Holy Rosary Academy
06.2014 - 05.2015
Administrative Assistant
St. Paul University Iloilo
06.2010 - 05.2015
Bachelor of Secondary Education - Biological Sciences
St. Paul University Iloilo
Post Graduate Certificate - Early Childhood Education – Advanced Learners
De La Salle University
Awards
Award: Most Promising Feature Writer – Journalism Award, Award: Most Promising Feature Writer – Filipino Category
Training
- Seminar on Philippine Association for Teacher Education (PAFTE) Participant Punta Villa Resort, Iloilo City – February 20-21, 2015
- “The ASEAN Integration: Changing Employment Landscapes for Filipinos in 2015” Participant St. Paul University Iloilo – December 16, 2014
- Organizational Leadership Training Participant St. Paul University Iloilo – August 30-31, 2014
- Seminar for Public Speaking Participant St. Paul University Iloilo – September 12, 2014
- Philippine Information Agency Basic Journalism Seminar-Workshop Participant Sarabia Manor Hotel, Iloilo City – July 29-August 01, 2014
- Philippine Society for Microbiology, Inc –Research Caravan Seminar-Workshop Participant St. Paul University Iloilo – October 17, 2012
- College of Teacher Education Leadership Seminar Participant St. Paul University Iloilo – November 20, 2010
- Seminar on “National Competency-Based Teacher Standards” Participant St. Paul University Iloilo – October 06, 2010
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