Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Awards
Training
Generic

JANINE DE GUZMAN

Calgary,Canada

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Early Childhood Educator

BrightPath Child Care and Learning Center
03.2023 - Current

Culture Committee Representative

Receptionist

The Lodge at Valley Ridge
01.2023 - 01.2024

Dining Service Attendant

The Lodge at Valley Ridge
07.2022 - 03.2023

Priority Service Agent

WestJet Airlines
05.2022 - 07.2022

Senior Process Executive at Cognizant

Cognizant Technology Solutions, Inc
06.2017 - 07.2019

Customer Service Representative

Expert Global Solutions, RMH Teleservices Asia Pacific, Inc
11.2015 - 06.2017

Teacher Assistant

Holy Rosary Academy
06.2014 - 05.2015

Administrative Assistant

St. Paul University Iloilo
06.2010 - 05.2015

Education

Post Graduate Certificate - Early Childhood Education – Advanced Learners

De La Salle University

Bachelor of Secondary Education - Biological Sciences

St. Paul University Iloilo
05.2015

Skills

  • Customer Service Skills
  • Empathize with people
  • Communication skills (written/verbal)
  • Attention to details
  • Organizational Skills
  • Multitasking and Problem solver
  • Time management
  • MS Office efficiency
  • Service Oriented
  • Energetic, happy, humorous

Languages

English
Full Professional
Spanish
Limited Working

Certification

  • Early Childhood Educator 3
  • Standard Child Care First Aid CPR B / AED Certified
  • Basic Life Support (HCP) Certified

Timeline

Early Childhood Educator

BrightPath Child Care and Learning Center
03.2023 - Current

Receptionist

The Lodge at Valley Ridge
01.2023 - 01.2024

Dining Service Attendant

The Lodge at Valley Ridge
07.2022 - 03.2023

Priority Service Agent

WestJet Airlines
05.2022 - 07.2022

Senior Process Executive at Cognizant

Cognizant Technology Solutions, Inc
06.2017 - 07.2019

Customer Service Representative

Expert Global Solutions, RMH Teleservices Asia Pacific, Inc
11.2015 - 06.2017

Teacher Assistant

Holy Rosary Academy
06.2014 - 05.2015

Administrative Assistant

St. Paul University Iloilo
06.2010 - 05.2015

Bachelor of Secondary Education - Biological Sciences

St. Paul University Iloilo

Post Graduate Certificate - Early Childhood Education – Advanced Learners

De La Salle University

Awards

Award: Most Promising Feature Writer – Journalism Award, Award: Most Promising Feature Writer – Filipino Category

Training

  • Seminar on Philippine Association for Teacher Education (PAFTE) Participant Punta Villa Resort, Iloilo City – February 20-21, 2015
  • “The ASEAN Integration: Changing Employment Landscapes for Filipinos in 2015” Participant St. Paul University Iloilo – December 16, 2014
  • Organizational Leadership Training Participant St. Paul University Iloilo – August 30-31, 2014
  • Seminar for Public Speaking Participant St. Paul University Iloilo – September 12, 2014
  • Philippine Information Agency Basic Journalism Seminar-Workshop Participant Sarabia Manor Hotel, Iloilo City – July 29-August 01, 2014
  • Philippine Society for Microbiology, Inc –Research Caravan Seminar-Workshop Participant St. Paul University Iloilo – October 17, 2012
  • College of Teacher Education Leadership Seminar Participant St. Paul University Iloilo – November 20, 2010
  • Seminar on “National Competency-Based Teacher Standards” Participant St. Paul University Iloilo – October 06, 2010
JANINE DE GUZMAN