Janina Frank
Los Angeles
Summary
Detail-oriented and results-driven Billing Coordinator with extensive experience in preparing and processing billing transactions and invoices. Proficient in resolving customer disputes and ensuring accuracy in billing processes. Possess strong organizational skills and ability to work efficiently in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Billing Coordinator
Deluxe Media Inc
02.2023 - 09.2023
- Operated Digital Cinema billings into SAP accounting software, maintaining meticulous records of transactions.
- Successfully managed billing processes for high volume clients.
- Generated credit/rebills invoices as required, demonstrating flexibility and adaptability in addressing client needs.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Resolved and researched client disputes and inquiries efficiently, providing exceptional customer service.
Payroll Clerk
Cast & Crew
04.2022 - 01.2023
- Managed client paperwork, including I9, Federal, and state W4 forms, and entered new hires and changes.
- Ensured timely and accurate processing of timecards in Studio+ and identified/resolved payroll discrepancies promptly.
- Conducted special projects for management.
Credentialing Clerk
MV Medial Management
06.2020 - 04.2022
- Verified and maintained licensure, assisted in credential audits, managed gathering/tracking of provider re-credentialing applications.
- Efficiently submitted applications through the CAQH platform and maintained/tracked completed and approved provider applications.
- Provided exceptional customer service when interacting with providers, addressing concerns promptly and effectively to ensure a positive experience.
UM Clerk
MV Medical Management
09.2014 - 04.2020
- Maintained and sorted incoming patient referrals, ensuring proper data entry into the database
- Verified billing codes for medical services and verified patient eligibility for medicare
- Proficient in data entry and adherence to medical service billing regulations.
Education
Business Administration AS-T -
Pasadena City College
Pasadena, CA12.2020
Skills
- Proficient in Microsoft Office applications, including Word and advanced Excel skills, especially Vlookup functionality and pivot table experience
- Strong organizational skills and multitasking abilities
- Advanced clerical skills and office procedures
- High level of interpersonal skills, adept at handling sensitive and confidential situations
- Effective independent work and collaboration within a team structure
- Strong aptitude for learning new systems and programs
Timeline
Billing Coordinator
Deluxe Media Inc
02.2023 - 09.2023
Payroll Clerk
Cast & Crew
04.2022 - 01.2023
Credentialing Clerk
MV Medial Management
06.2020 - 04.2022
UM Clerk
MV Medical Management
09.2014 - 04.2020
Business Administration AS-T -
Pasadena City College
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