Janiena Robson
Keswick,ON
Summary
Committed and hardworking student who manages to honour all responsibilities without decreasing quality of work and performance. Satisfies customers with excellent service through patience and empathy, and finds enjoyment in doing so in the process. Satisfies employer as well by always completing required tasks for closing and proving reliability by taking extra shifts when help is needed.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
Mary Brown's Chicken & Taters
08.2021 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Completed numerous cleaning duties to ensure store was prepared for opening the next day.
Education
High School Diploma -
Our Lady of The Lake Catholic College High School
Keswick, ON06.2023
Skills
- Customer Service
- Reliability and punctuality
- Work Ethic and Integrity
- Patience and Empathy
Volunteer Experience
Georgina SnoFest, 2023
- Supervised craft stations and maintained tidiness
- Displayed and distributed instruments for music circle activity
- Supervised and regulated inflatables
Canada Day Celebration at the ROC, 2022
- Opened popsicles and distributed them, filled up freezer when low on stock
- Supervised and regulated inflatables
- Distributed freebies
Georgina Christmas Parade, 2019
- Carried wooden planks to different sections
- Decorated the floats
- Blocked off roads
- Tidied parking lot and floats
Timeline
Cashier/Customer Service
Mary Brown's Chicken & Taters
08.2021 - Current
High School Diploma -
Our Lady of The Lake Catholic College High School
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