Janice Warman
Slave Lake,AB
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Experience in administration, payroll, accounts receivable/payable, customer service, GST filing, bank reconciliation.
Overview
23
23
years of professional experience
Work History
Secretary
Roland Michener Secondary School
08.2010 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided exceptional service by promptly addressing inquiries and resolving issues professionally.
Accounts Receivable Clerk
Boston Pizza
01.2005 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Payroll/Property Tax Clerk
Town Of Slave Lake
08.2003 - 03.2006
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail, to ensure accurate payroll.
- Year T4 preparation and reconcilation
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Bookkeeper
Ruecker And Ruecker Professional Corporation
08.2001 - 07.2003
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Education
Diploma - Business Administration
Keyin Tech College
Labrador City, NL08.1997
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
References
Available Upon Request
Timeline
Secretary
Roland Michener Secondary School
08.2010 - Current
Accounts Receivable Clerk
Boston Pizza
01.2005 - Current
Payroll/Property Tax Clerk
Town Of Slave Lake
08.2003 - 03.2006
Bookkeeper
Ruecker And Ruecker Professional Corporation
08.2001 - 07.2003
Diploma - Business Administration
Keyin Tech College
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