Retail Sales Associate
Mall Of Asia Department Store
- Greet or greeting customers responding to questions improving engagement with merchandise; providing outstanding customer service.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Operated POS terminals and cash drawer balancing.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
