Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janice Mcaloon

Fredericton,NB

Summary

I am a responsible, reliable, mature and enthusiastic individual, looking to further my customer service skills. Excell in time management, teamwork, and adaptability to ensure customer satisfaction.

Overview

29
29
years of professional experience

Work History

Breakfast Attendant

Chateau Fredericton
Fredericton, New Brunswick
08.2022 - Current
  • Setting up and cleaning up breakfast service.
  • Complete process of opening and closing shift work.
  • Preparing foods and drinks for customers.
  • Greeted guests upon arrival and provided menus for breakfast selections.
  • Stocked beverages, coffee pots and other supplies in the dining area as needed.
  • Followed all safety protocols set forth by the restaurant's health department regulations.
  • Maintained cleanliness of dining room area including tables, chairs, floors and windows.
  • Adhered to sanitation guidelines when handling food products during preparation process.

Produce Clerk

Food Basics
Toronto, Ontario
12.2019 - 06.2021
  • Provided excellent customer service by greeting each customer promptly.
  • Stayed up-to-date on new products offered in the department.
  • Kept accurate records of inventory levels and restocked as needed.
  • Maintained cleanliness of department while adhering to health code regulations.
  • Monitored temperature logs for refrigerators and freezers.
  • Informed customers about various types of produce available.
  • Rotated produce items to ensure freshness.
  • Received and stocked incoming produce shipments.
  • Assisted customers with product selection and inquiries.

Banking Customer Service Representative

Scotiabank / Symcor
06.1995 - 09.2017
  • Adhered to all applicable laws, regulations, policies, and procedures relating to financial services.
  • Conducted research into customer questions or problems using available resources.
  • Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
  • Informed customers about new products or services available through the bank.
  • Provided excellent customer service by responding promptly to requests or inquiries.

Education

Certificate - Food Safety

Safe Check Advanced Food Safety Certificate
Fredericton, NB
11-2022

BBA -

University of New Brunswick
Fredericton, NB
06-1983

Skills

  • customer service skills
  • Food Preparation
  • Stocking
  • safety and sanitation practices
  • Guest satisfaction
  • Team leadership

Timeline

Breakfast Attendant

Chateau Fredericton
08.2022 - Current

Produce Clerk

Food Basics
12.2019 - 06.2021

Banking Customer Service Representative

Scotiabank / Symcor
06.1995 - 09.2017

Certificate - Food Safety

Safe Check Advanced Food Safety Certificate

BBA -

University of New Brunswick

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Janice Mcaloon