Janice Khor
Canada
Summary
Adept at transforming client experiences, I leveraged accessory selection and relationship building at Lovisa to significantly enhance customer satisfaction. My background includes roles from fashion stylist to barista, where I do well in organizational skills and team collaboration, driving sales and fostering positive environments.
Overview
1
1
year of professional experience
Work History
Fashion Stylist
Lovisa
10.2023 - 06.2024
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
- Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.
Barista
Sparq Coffee Shop
01.2024 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Customer Assistant
Watsons Personal Care Store
01.2023 - 09.2023
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
Education
Bachelor of Honours - Finance
University of Manitoba
Winnipeg, None04-2028
CIMP - Business
Sunway College
Malayisa 06-2024
High School Diploma -
Chung Hwa Independent High School
Kelantan , Malaysia 12-2021
Skills
- Client consultation
- Accessory selection
- Makeup application
- Photography direction
- Social media promotion
- Relationship building
- Money handling
- Social media marketing
- Problem-solving
- Brand promotion
- Organizational skills
- Team collaboration
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Full Professional
Malay
Professional Working
Korean
Elementary
Timeline
Barista
Sparq Coffee Shop
01.2024 - 05.2024
Fashion Stylist
Lovisa
10.2023 - 06.2024
Customer Assistant
Watsons Personal Care Store
01.2023 - 09.2023
Bachelor of Honours - Finance
University of Manitoba
CIMP - Business
Sunway College
High School Diploma -
Chung Hwa Independent High School
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