Summary
Overview
Work History
Education
Skills
Timeline
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Janice Garibay

Escondido

Summary

Dynamic and dedicated professional with a strong background in hospitality, exemplified during my tenure at JC Resorts. Proven ability in customer service and event management, showcasing exceptional teamwork and efficient food service. Bilingual communicator adept at enhancing guest experiences while maintaining high standards of cleanliness and organization.

Overview

11
11
years of professional experience

Work History

Banquet Server

JC Resorts
03.2014 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Maintained cleanliness and organization of service area, ensuring welcoming environment for guests.

Front Line Cashier

El Super Market
07.2018 - 04.2019
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Identified potential security risks or fraudulent activities, taking appropriate action when necessary.
  • Supported inventory management by restocking shelves as needed and conducting regular audits for accurate recordkeeping.
  • Maintained a clean and organized workspace, contributing to a positive shopping environment.
  • Handled customer complaints calmly and professionally, finding solutions that benefited both the customer and the store.
  • Streamlined checkout process for quicker transaction times and improved customer experience.

Education

11 Th Grade Only

Orange Glen High School
Escondido, CA
06.2000

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service
  • Clearing tables efficiently
  • Event setup and breakdown
  • Punctual and reliable
  • Event setup
  • Clear communication
  • Safe food handling
  • Hospitality service expertise
  • Proper food handling
  • Relationship building
  • Cash handling
  • Food safety
  • FLUENT IN bilingual
  • Table setting expertise
  • Silverware polishing
  • Efficient serving
  • Buffet management
  • Table bussing
  • Beverage preparation

Timeline

Front Line Cashier

El Super Market
07.2018 - 04.2019

Banquet Server

JC Resorts
03.2014 - Current

11 Th Grade Only

Orange Glen High School
Janice Garibay