Summary
Overview
Work History
Education
Skills
References
Work Related Skill Set - Customer Service
Timeline
Generic

Janice Currie

Peterborough,Canada

Summary

Unit Manager with a proven track record of enhancing productivity and achieving operational efficiency. Expertise in team leadership, operational management, and process optimization. Skilled in inventory control, budgeting, and accounts receivable/payable. Strong communicator and problem-solver dedicated to fostering growth and continuous improvement within teams.

Overview

12
12
years of professional experience

Work History

Unit Manager

Trent University
Peterborough, Canada
01.2023 - Current
  • (Subway, Tim Horton's, Pizza Pizza, Good Vibes Grill)

Supervisor

FreshCo
Peterborough, Canada
01.2022 - 01.2023

Seasonal Operations

Chapters/Indigo
Peterborough, Canada
01.2019 - 01.2020

Independent Business Consultant

Local Business - Building Clientele
Peterborough, Canada
01.2014 - 01.2020

Education

Business Management Diploma - Food and Beverage Management

Durham College
Oshawa, ON

Skills

  • Goal-oriented mindset
  • Customer relationship management
  • Interpersonal skills
  • Team collaboration
  • Supervisory skills
  • Order management
  • Regulatory compliance
  • Sales performance
  • Profit optimization
  • Professional demeanor
  • Customer service excellence
  • Inventory management
  • Audit performance
  • Marketing strategy
  • Problem solving
  • Time management

References

Available Upon Request

Work Related Skill Set - Customer Service

  • Managed a full compliment of team members in fast paced environment (44 associates)
  • Interviewed and selected staff for multiple positions
  • Developed budgets and fiscal strategies based around restaurant budget (CCF, operating costs, labour, payroll)
  • Carried out all daily cash related tasks
  • Conducted daily and weekly inventories while monitoring shipments, schedules and usage
  • Initiated internal loss prevention control mechanisms
  • Used positive customer service approach to deal with patrons
  • Monitored and evaluated performance of employees, as well as ongoing training and development
  • Ability to work well on several tasks simultaneously, focusing on time management

Timeline

Unit Manager

Trent University
01.2023 - Current

Supervisor

FreshCo
01.2022 - 01.2023

Seasonal Operations

Chapters/Indigo
01.2019 - 01.2020

Independent Business Consultant

Local Business - Building Clientele
01.2014 - 01.2020

Business Management Diploma - Food and Beverage Management

Durham College
Janice Currie