Jan'i Kimble

Pharmacy Technician

CVS Pharmacy

06.2023 - Current

Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service. Serving as a knowledgeable resource and mentor for their professional development.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Reduced medication errors by diligently cross-referencing patient allergies with prescribed medications.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Managed the medication storage system, ensuring proper organization and maintenance of medications according to regulatory requirements and best practices.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Communicated directly with doctors offices via telephone, fax and email.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Advanced professional expertise by participating in continuing education opportunities, staying current on industry trends, and sharing knowledge with colleagues.
Enhanced patient safety by carefully processing and verifying medication orders before dispensing.
Contributed to a positive team atmosphere through consistent communication and collaboration with pharmacy staff members.