Jangbir Ghumman
MOORPARK
Summary
Offering exceptional interpersonal skills and strong desire to learn and grow in client relations. Brings understanding of customer service fundamentals and ability to quickly grasp new concepts and tools. Ready to use and develop communication and problem-solving abilities to help the business flourish.
Overview
1
1
year of professional experience
Work History
Client Relations Specialist
Total Paper and Packaging
12.2024 - Current
- Consistently met or exceeded performance metrics by prioritizing tasks effectively and maintaining a strong focus on achieving results.
- Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
- Built strong relationships with clients through effective communication and consistent followup.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Revenue Operations Analyst
Kent Sports
07.2024 - 12.2024
- Optimized operational efficiency by analyzing and streamlining processes.
- Created custom reports and visualizations to support decision-making processes.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
Education
Bachelor of Science - Marketing And Data Science
California State University, Northridge
Northridge, CA05-2025
Skills
- Problem-solving
- Languages (Punjabi, Hindi, Urdu)
- Shipping and receiving
- Active listening
- Money handling
- Computer proficiency
- Exceptional communication
Timeline
Client Relations Specialist
Total Paper and Packaging
12.2024 - Current
Revenue Operations Analyst
Kent Sports
07.2024 - 12.2024
Bachelor of Science - Marketing And Data Science
California State University, Northridge
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