JANETTE PADILLA
San Jose
Summary
Dynamic security professional with extensive experience at Prosegur Security, adept in access control and incident reporting. Proven track record in training and supervising teams, enhancing performance, and implementing safety protocols. Exceptional communication skills and a strong commitment to safeguarding personnel and property, ensuring a secure environment for all stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard/Supervisor
Prosegur Security
San Jose
01.2024 - 10.2024
- Trained security workers on site-specified procedures.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Managed security staff rotation for position coverage on breaks.
- Trained for SOC systems.
- Oversee the provision of security services by coordinating protection, safeguarding and access control in buildings, other premises and their contents, against external threats and potential losses.
Cashier Assistant
Victoria Secret PINK
San Jose
12.2023 - 05.2024
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Provided accurate cash register operations, including accepting payments and providing change.
- Scanned items and checked pricing on cash register for accuracy.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Answered customers' questions and provided information on store procedures or policies.
Security Guard/ Supervsor
Kingdom Private Security
San Jose
06.2022 - 12.2023
- Conducted frequent patrols to identify suspicious activity or security breaches.
- Ensured property protection against damage from fires, floods, and other disasters.
- Supervised security personnel, evaluating performance for compliance with safety regulations.
- Coordinated efforts with security staff and departments to ensure visitor and employee safety.
- Developed and implemented security policies to provide clear operational guidelines and uphold standards.
Security Guard
Allied Universal
San Jose
08.2020 - 08.2021
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Patrol assigned site on foot; check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
Security Guard
Securitas
San Jose
10.2019 - 06.2020
- Observe and reported activities / incidents at an assigned client site.
- Providing security and safety of client property and personnel.
- Made periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Prepares logs and reports as required.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Stockroom Lead/Loss Prevention Officer
Ross Stores
San Jose
06.2018 - 12.2019
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reviewed order slips picked products and staged merchandize to be shipped.
- Supervised and trained new staff in performing census.
Receiving Clerk
Ceva Logistics
San Jose
09.2018 - 01.2019
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Administrative Assistant
Midtown Family Services
San Jose
08.2017 - 05.2018
- Processed all the incoming/outgoing mail/fax for clients; Operated multi-line phone system; Took and transferred messages and calls to the appropriate staff.
- Utilized MSW to design promotional flyers; Designed Sign-In forms for clients to register on; Designed PowerPoint Presentation to potential donors and funding sources.
- Managed case documents; Scheduled and met with families one-on-one for enrollment to our programs; Received and recorded confidential information.
- Executed record filing system to improve document organization and management.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Created treatment or service plan meeting each client's individualized needs.
Education
High School Diploma -
Pathfinder Academy
San Jose, CA05.2012
Some College (No Degree) -
San Jose City College
San Jose, CAHS Credits -
Evergreen Valley College
San Jose, CASkills
- Communication skills
- Access control and patrol
- Master of Social Work
- Microsoft PowerPoint
- Interviews and interrogations
- Multi-line phone operation
- Incident reporting
- Confidential data management
- Safety and security procedures
- Multi-tasking proficiency
- Team leadership
- Customer service expertise
- CCTV monitoring
- Case management
- Security training
- Supervisory experience
- Shift handover coordination
- Logistics management
- Physical security practices
- Writing proficiency
- Time management strategies
- Cash handling expertise
Certification
- GUARD CARD, 2019
- OC PEPPERSPRAY CERTIFICATION, 2023
- BATON CERTIFICATION, 2023
- HANDCUFF TRAINING, 2023
- FIRST AID/ CPR / AED, 2023
Languages
Spanish, Native or Bilingual
Timeline
Security Guard/Supervisor
Prosegur Security
01.2024 - 10.2024
Cashier Assistant
Victoria Secret PINK
12.2023 - 05.2024
Security Guard/ Supervsor
Kingdom Private Security
06.2022 - 12.2023
Security Guard
Allied Universal
08.2020 - 08.2021
Security Guard
Securitas
10.2019 - 06.2020
Receiving Clerk
Ceva Logistics
09.2018 - 01.2019
Stockroom Lead/Loss Prevention Officer
Ross Stores
06.2018 - 12.2019
Administrative Assistant
Midtown Family Services
08.2017 - 05.2018
High School Diploma -
Pathfinder Academy
Some College (No Degree) -
San Jose City College
HS Credits -
Evergreen Valley College
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