Janette Otto
Vacaville
Summary
Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
23
23
years of professional experience
Work History
Cashier
Smoke Plus
06.2017 - 06.2025
- Maintained accurate cash drawers and conducted regular balance checks.
- Assisted customers with product inquiries and provided recommendations.
- Trained new staff on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
711 Gas Station
06.2002 - 06.2017
- Streamlined checkout processes to enhance customer satisfaction and reduce wait times.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree -
Santa Rosa
Santa Rosa, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Money handling
- Cash register operation
- Customer relations
Timeline
Cashier
Smoke Plus
06.2017 - 06.2025
Cashier
711 Gas Station
06.2002 - 06.2017
No Degree -
Santa Rosa