Janette Garcia

• Deliver exceptional guest service and hospitality in a high-volume restaurant environment.
• Build relationships with guests and ensure a positive customer experience.
• Promote and upsell food, beverages, cocktails, beer, wine, and specialty drink offerings.
• Handle cash transactions, POS systems, daily sales reporting, and cash reconciliation.
• Train staff on hospitality standards, customer service, and sales techniques.
• Coordinate special events, promotions, and community engagement activities.
• Resolve customer concerns professionally while maintaining a welcoming atmosphere.
• Manage multiple responsibilities while maintaining attention to detail and efficiency.

• Assisted with customer service, inventory management, and daily operational support.
• Maintained organization and accuracy in a fast-paced environment.
• Worked collaboratively with team members to ensure timely service and customer satisfaction.