Open To Work
Janette Arsenault
Manager
Kelowna,BC
Work Preference
Overview
20
20
years of professional experience
Work History
Office Manager
Frederick Fedorsen Law Office
02.2009 - 10.2009
- Organized Court schedule for Senior lawyer and assistant.
- Booked meetings with clients, arranged pre-trial meetings with Crown Attorneys.
- Conducted daily banking on behalf of the firm and frequently attended court in the capacity of Paralegal for Mr. Fedorsen’s clients.
Office Manager
Pro-edge Consultants Inc.
06.2007 - 09.2007
- Liaising daily with the two Managing Partners and the COO to discuss company focus.
- Provided Website editing for the company as well as for the clients, maintained client databases, preparing and distributing client news releases, filing legal documents with the OSC, Investor Relations – handled shareholder inquiries, arranged client bookings for conferences including booth set-up and hotel accommodations, online Marketing, arranging travel and accommodations for two managing partners, banking, receptionist for three companies which were managed by the same partners, mailings and maintaining general office supplies.
Administrator
Far Niente Restaurant and Soul of the Vine Restaurant
04.2005 - 03.2006
- Responsible for daily financial reconciliation of each restaurant including; A/R, A/P, Bank deposits, Data entry, balanced credit card transactions daily, create and maintain excel spreadsheets, distributed and monitored server gratuities, in-house promotions, customer service, booked lunch and dinner reservations for customers, booked private and corporate events, cash control, employee payroll, general filing, maintained Managers schedules, typed correspondence letters, Inventory control and, submitting reports to head office’s Internal Audit department on a weekly basis.
- I also filled in, when necessary, as the Bartender working an additional 8 – 16hrs / week.
Independent Financial Advisor
Primerica Financial Services
Toronto, Ontario
01.2001 - 01.2005
- Provided independent financial services consulting such as facilitating in-depth Financial Needs Analysis Reports, Life Insurance and RSP’s, RRSP’s, RESP’s sales as well as RSP and debt consolidation loans.
- Developed all Marketing and Sales materials to support my business.
- Assisted clients with their short-, medium- and long- term financial goals.
- Mutual Fund and Life Insurance Sales.
- Toronto Ontario
Court Officer
Toronto Police Service
Toronto, Ontario
01.1991 - 01.2001
- Police representative to the Federal Dept. of Justice assisting and coordinating with legal checks and information research, serving as a resource regarding court procedures and police officer point of contact.
- Received information and considered processes including swearing of affidavits, executing bench warrants, performing bail duties and signing of bail documents.
- Supervised 80 Officers in the busiest courthouse in Canada.
- Ensured the smooth operation of daily prisoner movement from jails to the courtroom and back.
- Coached first-line officers for 2 ½ yrs on security matters relating to the courthouse and prisoners.
- Conducted interviews and background checks including credit bureau checks on applicants for positions of Police Officer, Parking Enforcement Officer, and Court Officer.
- Obtained DNA samples and fingerprints of convicted accused upon a Judge Order.
- Implemented Health and Safety regulations for High Court, Jury Trial Courthouse.
- Maintained the safety and security of the courthouse and provided medical attention to prisoners as required.
- Toronto, Ontario
Aide to President
Pennycourt Industries
Toronto, Ontario
06.1989 - 01.1991
- Assisting with Client Development, scheduled all meetings and Travel arrangements, Marketing and Sales as well as product design and development.
- Maintained Pennycourt Industries financial reports, Data Entry, Payroll, Inventory Control and Customer Relations.
Telemarketer
Toronto based magazine company
Toronto
- 01.1991
Client Account Reconciliation Agent
TD Bank – Greenline Investors Services
Toronto
- 01.1991
Education
College level Accounting and Business Management - undefined
Prince Edward Island Secondary School Diploma - undefined
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Staff management
- Conflict management
- Policy implementation
- Bookkeeping
- Staff hiring
- Billing
- Vendor engagement
- Proposal writing
References
- Staff Sgt. Tom Sharkey, Toronto, Ontario
- Dr. Robert Gayton, Vancouver, British Columbia
- Dr. Sabina Kay, Vancouver, British Columbia
- Mr. Michael Dell, Dell Corporation Realty, Toronto, Ontario
Accomplishments
- Planned and coordinated [name or description] project.
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of [Focus or report].
- Developed and instituted employee training and retention initiative that reduced personnel turnover by [Number]% within [Timeframe].
- Investigated, identified and reconciled account discrepancies totaling $[Amount] in company savings.
- Recognized by management for [Reason for recognition] that [Outcome statement].
Languages
English
Advanced (C1)
French
Upper intermediate (B2)
Timeline
Office Manager
Frederick Fedorsen Law Office
02.2009 - 10.2009
Office Manager
Pro-edge Consultants Inc.
06.2007 - 09.2007
Administrator
Far Niente Restaurant and Soul of the Vine Restaurant
04.2005 - 03.2006
Independent Financial Advisor
Primerica Financial Services
01.2001 - 01.2005
Court Officer
Toronto Police Service
01.1991 - 01.2001
Aide to President
Pennycourt Industries
06.1989 - 01.1991
College level Accounting and Business Management - undefined
Prince Edward Island Secondary School Diploma - undefined
Telemarketer
Toronto based magazine company
- 01.1991
Client Account Reconciliation Agent
TD Bank – Greenline Investors Services
- 01.1991