JANETT GONZALEZ
San Diego
Summary
Dynamic Services Coordinator at San Diego Regional Center with expertise in service coordination and advocacy. Proven ability to develop and implement individualized service plans, ensuring quality and effectiveness. Bilingual in English and Spanish, skilled in crisis intervention and client engagement, fostering strong relationships to enhance client outcomes.
Overview
17
17
years of professional experience
Work History
Services Coordinator
San Diego Regional Center
National City
05.2022 - Current
- Under direction of the Program Manager, provides overall service coordination to assigned clients; participates in the assessment of the needs of persons with developmental disabilities; acts as team leader and facilitates the development, implementation and coordination of an Individual Program Plan (IPP)/Individual Family Service Plan (IFSP); assists in locating and securing services and supports; acts as an advocate; evaluates and monitors the quality and effectiveness of services.
Assistant Researcher/Intern
Family & Youth Roundtable
Point Loma
01.2009 - Current
- Completed needed research and gathered appropriate reference materials to draft a position paper on the need for Public Services in order to integrate children’s/family’s emotional health into all case plans.
- Developed and delivered two Professional Presentations for Public Systems; suggested Audience include: Commission on Children, Youth and Families, Children’s System of Care Council, American Pediatrics Association.
Bilingual Clinical Case Manager
New Alternatives/Therapeutic Behavioral Services
Serra Mesa
01.2017 - 10.2020
- Clinical Case Managers are responsible for completing the initial needs assessment, creating and implementing the TBS Behavioral Treatment Plan, facilitating bi-weekly treatment team meetings, collaborating with treatment team members regularly, and providing oversight to TBS Behavioral Coaches.
- Maintain great communication and professional relationships with caregiver, therapists, treatment team, and children.
Clinical Consultant/EAP
ACI Specialty Benefits
San Diego
01.2016 - 01.2017
- Behavioral/Psychological Assessment.
- Short term problem solving and referrals.
- Crisis Intervention and critical incident stress management in response to employee deaths, adverse outcomes in corporate settings and any other event that has the potential to traumatize employees and or diminish their ability to perform their jobs.
- Mediate as case manager between HR representatives and Psychologist to help employees navigate through their personal issues to optimize their job performance.
- Smoking cessation program and drug counseling.
- Individual and marriage short term counseling.
Substance Abuse Counselor
Salvation Army Adult Rehab Center
San Diego
01.2015 - 01.2016
- Created rehabilitation plans for inpatient clients.
- Counsel and provide Psychotherapy and CBT for clients.
- Worked with clients and their 12 step program.
- Organized files and maintained detailed DAP notes from our daily meetings.
- Provided psychotherapy and or CBT to individuals, groups and families.
- Provided the best mental care for my individual clients, group members and families.
Apprentice in the Business of Community Psychology
San Diego Youth Services
San Diego
01.2010 - 01.2011
- Kept track of schedules for my boss.
- In charge of inputting data such as, government grants into files surveys/psychological evaluations/light translations for the organization.
- Organized and minimized the Preparedness Manual for the entire district.
- Overall, learned about the business of Community Psychology.
Education
MA - Masters Degree in MFT (Marital and Family Therapy)
Brandman University
San Diego, Ca.01.2016
BA - Bachelors of Arts in Psychology, double major in MFT and Clinical Psychology
Alliant International University
San Diego, Ca.01.2010
AA - General Psychology
Southwestern College
Chula Vista, Ca01.2003
Skills
- Effective oral communication
- Service coordination
- Individual program planning
- Behavioral assessment
- Crisis intervention
- Advocacy
- Quality assurance
- Case management
- Client engagement
- Community outreach
- Effective communication
- Problem solving
- Presentation skills
- Conflict resolution
- Cultural competence
- Service monitoring and evaluation
- Community resource expertise
- Needs assessment
- Notetaking and documentation
- Telephone communication
- Individualized service plans
- Detail orientation
- Record preparation
- Ongoing client support
- Team leadership
- Community liaison
- Proficiency in office programs
- Family service plans
- MS office expertise
- Program follow-up and assessment
- Meeting facilitation
- Individual counseling
- Client recordkeeping
- Analytical skills
- Group Therapy Practices
- Organizational skills
- Policy understanding
- Decision-making
- Coping techniques
- Time management abilities
- Bilingual; English and Spanish
- Leadership abilities
- Interpersonal skills
- Quick learner
- Team collaboration
- Relationship management
Timeline
Services Coordinator
San Diego Regional Center
05.2022 - Current
Bilingual Clinical Case Manager
New Alternatives/Therapeutic Behavioral Services
01.2017 - 10.2020
Clinical Consultant/EAP
ACI Specialty Benefits
01.2016 - 01.2017
Substance Abuse Counselor
Salvation Army Adult Rehab Center
01.2015 - 01.2016
Apprentice in the Business of Community Psychology
San Diego Youth Services
01.2010 - 01.2011
Assistant Researcher/Intern
Family & Youth Roundtable
01.2009 - Current
MA - Masters Degree in MFT (Marital and Family Therapy)
Brandman University
BA - Bachelors of Arts in Psychology, double major in MFT and Clinical Psychology
Alliant International University
AA - General Psychology
Southwestern College