JANETSY CELEDON
Norwalk
Summary
Dedicated to improving skills on the job and contributing to company success through expertise. Seeking a fulfilling career opportunity to utilize abilities and make a positive impact. Driven to excel and achieve professional growth with a strong commitment to excellence and passion for continuous learning. Eager to contribute skills and contribute to overall organizational success.
Overview
7
7
years of professional experience
Work History
Sr. Brand Ambassador
American Eagle Outfitters
Cerritos, CA
09.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Baker Apprentice
Tierra Mia Coffee
Los Angeles, CA
09.2021 - 05.2022
- Gained hands-on experience with various baking techniques, such as kneading dough and monitoring oven temperatures.
- Collaborated with the baking team to meet daily production goals and ensure timely order fulfillment.
- Enhanced product quality by consistently following established recipes and maintaining proper ingredient measurements.
Personal Vehicle Driver
UPS
Cerritos, CA
05.2020 - 08.2020
- Delivered fragile cargo safely by employing secure packing methods and careful handling techniques during transport process.
- Completed accurate logsheets for hours worked, mileage driven, and other required information as per company policy.
To-Go Specialist/Server
Darden
Cerritos, CA
07.2018 - 02.2020
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Addressed any special dietary requests or accommodations made by customers while placing their orders with precision.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
LBrands
Cerritos, CA
10.2017 - 01.2018
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Pastry Arts -
Auguste Escoffier Culinary of Arts
12.2021
High School -
John Glenn High School
Norwalk, CA05.2017
Skills
- Collaborative Team Player
- Effective Communicator
- Welcoming Attitude
- Outgoing
- Quick learner
Languages
Spanish
Full Professional
Timeline
Sr. Brand Ambassador
American Eagle Outfitters
09.2022 - Current
Baker Apprentice
Tierra Mia Coffee
09.2021 - 05.2022
Personal Vehicle Driver
UPS
05.2020 - 08.2020
To-Go Specialist/Server
Darden
07.2018 - 02.2020
Sales Associate
LBrands
10.2017 - 01.2018
High School -
John Glenn High School
Pastry Arts -
Auguste Escoffier Culinary of Arts