Janeth Santos
Union City
Summary
Highly efficient and organized professional with experience in both housekeeping and waitressing, adept at multitasking, time management, and prioritizing tasks to ensure smooth and efficient operations. Committed to delivering exceptional service and maintaining high standards of cleanliness.
Overview
3
3
years of professional experience
Work History
Hospital Housekeeper
Veterans Department
Palo Alto
08.2024 - Current
- Disposed of medical waste according to hospital guidelines.
- Collaborated with team members to uphold cleanliness standards.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Reported any damages or repairs needed immediately to supervisor.
- Moving furniture when necessary for deep cleaning purposes.
- Dusted window sills, ledges, furniture, vents and other hard-to-reach areas.
- Responded quickly to calls for spills and other potentially dangerous situations.
Waitress
Los Gallos Mexican Restaurant
Redwood City
12.2022 - 08.2023
- Delivered meals efficiently while ensuring customer satisfaction throughout service.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely, and kept spaces clean to protect customers from foodborne illness, and to maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
High School Diploma -
Rio Vista High School
Rio Vista, CA06-2024
Skills
- Medical waste disposal
- Infection control protocols
- Surface sanitization
- Communication skills
- Team collaboration
- Time management
- Attention to detail
- Problem resolution
- Customer service
Bilingual
- English
- Spanish
Timeline
Hospital Housekeeper
Veterans Department
08.2024 - Current
Waitress
Los Gallos Mexican Restaurant
12.2022 - 08.2023
High School Diploma -
Rio Vista High School
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