Janeth Macias
South Gate
Summary
Polite and detail-focused, offering excellent customer service, organization, and time-management skills.
Overview
7
7
years of professional experience
Work History
Leasing Agent
Security Public Storage
09.2023 - Current
- Conduct tours with potential tenants.
- Assisting new customers throughout the rental process ensuring a smooth and seamless transaction.
- Proactively managing past due tenants, personally reaching out to potential reservations to confirm their moving dates.
- Keeping and balancing petty cash, making daily deposits, and preparing daily reports.
Bartender
Dine in cinema
08.2021 - 09.2023
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
- Studied and memorized cocktail recipes, local beer and wines in order to give quality recommendations to guests.
- Maintained a clean organized and well stocked bar by managing inventory wiping down surfaces loading/unloading dishes replenishing fresh ingredients.
Team Lead
McDonald's
04.2018 - 08.2021
- The adaptability to thrive in a fast-paced environment by assisting various customers in a short amount of time, being able to multi-task and process different orders and transactions while prioritizing efficiency.
- Successfully resolved conflict in customer satisfaction 100% of the time.
Skills
- Attention to detail
- Time management
- Customer service
- Cash handling
- Problem solving
- Strong multitasking
- Reliable and punctual
Languages
- English
- Spanish
Timeline
Leasing Agent
Security Public Storage
09.2023 - Current
Bartender
Dine in cinema
08.2021 - 09.2023
Team Lead
McDonald's
04.2018 - 08.2021