Janet Wilmot

Truro,NS

Summary

Results-driven manager with several years of entrepreneurial and management experience. Develops and sustains strong relationships with staff and clients while overseeing administrative and sales teams. Excels in both independent leadership and collaborative environments, leveraging business acumen to make informed decisions that drive organizational success.

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

years of professional experience

Work History

Business owner / operator- Food industry

Myself - Janet’s Custom Cakery

Truro, NS

01.2013 - Current

Built strong relationships with customers through excellent service and support.
Engaged with customers to understand their needs and provide personalized service.
Developed unique cake designs based on customer preferences and seasonal trends.
Maintained accurate records of sales, expenses, and inventory levels regularly.
Determined pricing for products or services based on costs and competition.
Managed inventory of baking supplies and equipment for efficient production.
Coordinated with vendors for timely delivery of quality ingredients.

Customer Service Manager

Moxsom meats

Milford, NS

01.2026 - 08.2026

Trained staff on customer service protocols and best practices.
Managed daily customer inquiries and resolved issues efficiently.
Coordinated promotional activities to increase customer engagement and loyalty.
Evaluated employee job performance and motivated staff to improve productivity.
Oversaw product inventory and ensured stock availability for customers.

Staff manager

K Wilmot Drywall

Truro, NB

09.1990 - 08.2001

Coordinated team schedules to optimize workflow and resource allocation effectively.
Interviewed, hired and trained new employees.
Conducted regular performance reviews with employees to ensure goals were being met.
Communicated with clients to address concerns and provide project updates consistently.
Supervised drywall installation projects to ensure quality and compliance with specifications.

Education

GED