Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Office Manager
General Hydroponics LLC
06.2021 - 04.2025
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Safety Team Lead
General Hydroponics LLC
06.2021 - 04.2025
Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
Organized safety-related training sessions for new employees, ensuring a strong foundation in company policies and best practices from day one.
Managed Safety Team members, providing guidance and support to ensure consistent implementation of safety practices across all shifts.
Developed comprehensive emergency response procedures, resulting in faster response times during incidents.
Collaborated with management to establish a culture of safety, minimizing risk and promoting employee wellbeing.
Designed and executed drills for various emergency scenarios, preparing employees for potential crisis situations.
Served as the point person for all regulatory audits and inspections, ensuring full transparency and cooperation with authorities.
Conducted thorough incident investigations, identifying root causes and implementing corrective actions to prevent recurrence.
Facilitated communication between departments regarding safety concerns, streamlining processes and improving efficiency.
Reduced accident rates by enforcing adherence to company safety policies and OSHA regulations.
Led monthly safety meetings, fostering open dialogue between team members to address emerging concerns proactively.
Educated employees on hazardous waste management, emergency response and safe work practices.
Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Investigated incidents, determining root causes and implementing corrective actions.
Tip Cell Operator
Thermo Fisher Scientific Inc.
11.2014 - 12.2020
Consistently met or exceeded daily production targets while upholding high-quality standards across all operations performed within the cell environment.
Implemented 5S methodology within the cell, resulting in a cleaner, more organized workspace that facilitated better workflow and increased productivity.
Performed equipment setup and changeovers efficiently, minimizing production delays between different product runs.
Participated in cross-functional teams to address broader organizational challenges beyond immediate work responsibilities.
Troubleshot equipment issues promptly, reducing potential downtime caused by malfunctions or breakdowns.
Managed inventory within the cell, ensuring sufficient supplies were available to meet production demands without excess stock levels.