Janet Taylor

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Managed multiple tasks and met time-sensitive deadlines.
• Maintained confidentiality of information regarding clients and company.

Reconcile daily reports in regards to Employees billable hours at Syncrude Aurora and Base Plants. Allocate all employees billable hours, Equipment, Drive Time and Local Premium. CDMS (Contract Data Management System) is an Excel spreadsheet based Program.

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed multiple tasks and met time-sensitive deadlines.

A one year contract position to accumulate miscellaneous data from reports to help with a special project to the Water Treatment Executive. All excel based programs.

• Pulled charts and prepared for nurse and doctor assessment.
• Maintained records by recording, obtaining and updating personal and financial information.
• Organized paperwork such as charts and reports for office and patient needs.

• Answered central telephone system and directed calls accordingly.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Answered phone promptly and directed incoming calls to correct offices.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.