Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Schacher

Elk Grove

Summary

Dynamic manager with proven expertise in customer service and team leadership. Skilled in decision-making and time management, successfully optimizing operations to enhance customer satisfaction and team productivity.

Overview

23
23
years of professional experience

Work History

Manager

The Alley
07.2021 - 09.2023
  • Led daily operations, ensuring high-quality service and customer satisfaction.
  • Trained and mentored staff, fostering skill development and team cohesion.
  • Implemented inventory management strategies, reducing waste and optimizing stock levels.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Bartenter

Regal Cinemas
03.2018 - 10.2021
  • Crafted a diverse range of beverages to enhance guest experiences.
  • Managed inventory levels, ensuring availability of popular drink selections.
  • Trained new staff on efficient service techniques and cocktail preparation.
  • Collaborated with management to optimize bar layout for improved workflow.
  • Developed strong customer relationships through attentive service and engagement.

Manager

Giovanni's Pizzeria
01.2001 - 06.2016
  • Developed training materials for new hires, enhancing onboarding efficiency and knowledge retention.
  • Streamlined operational processes, increasing workflow efficiency and reducing turnaround times.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Beautician -

Raymonds Beauty School
Vancouver, Canada
03-1978

High School Diploma -

Alpha High School
Bernaby, Canada
04-1977

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Coaching and mentoring

Timeline

Manager

The Alley
07.2021 - 09.2023

Bartenter

Regal Cinemas
03.2018 - 10.2021

Manager

Giovanni's Pizzeria
01.2001 - 06.2016

Beautician -

Raymonds Beauty School

High School Diploma -

Alpha High School
Janet Schacher