Janet Ruddock
Toronto,ON
Summary
Professional with over two decades of experience, adept at navigating complex business landscapes. Proven track record in managing accounts valued at over $100 million, demonstrating financial acumen and strategic foresight. Successful oversight of high-value transportation projects exceeding $1 million per project, highlighting proficiency in project management and delivery. Effective leader of a 10-member team, fostering Agile collaboration and achieving consistently high-performance levels. Ready to bring extensive expertise to a dynamic role, contributing to organizational success through a results-driven approach and leadership excellence. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Founder & Director of eCommerce Initiatives
Saint James Beauty Supply & Co.
07.2020 - Current
- Designed an eCommerce program roadmap, increasing sales by 25%, on online products
- Executed third-party integration with Saint James website and Walmart Canada's Marketplace
- Achieved 100% visibility of products within 4 weeks, using Agile methodologies
- Managed a process re-engineering project to improve and consolidate end-to-end service processes, restructured communication flow among internal and external stakeholders, reducing supply chain and logistical errors by 75%
Director & Founder of Supply Chain Innovation
Strategic Fusion Logistics
05.2017 - 06.2020
- Spearheaded development of a comprehensive project scope for high-valued transportation initiatives across North America
- Innovated the end-to-end framework, intricately molding project from initiation to closure
- Achieved significant financial milestones with each project Sprint, accumulating a total value of $240,000 CAD across four successfully completed Sprints
- Managed an Agile team to facilitate the movement of 6 high-value construction equipment pieces from a remote Colorado town to British Columbia
- Completed four iterations over the span of six months
- Secured exclusive logistics and distribution expansion of perishable food items for a prominent US Franchisor across 72 Canadian franchisee locations, Managed vendor contracts, designed logistics plans, created pricing structures, managed inventory, and built delivery schedules.
Intermodal Logistics Project Manager
Day & Ross Inc.
01.2016 - 05.2017
- Restructured Day & Ross' Intermodal department within 30 days, transitioning to a paperless system
- Accepting complex multi-modal shipments
- Negotiated Intermodal pricing with Canada's Primary Railways, resulting in a 15% reduction for a one-year contract, strategically aligned with volume considerations and mutually beneficial business opportunities for both parties
- Established strategic partnerships with US Railways and Intermodal Marketing Companies (IMCs) to broaden Intermodal reach into the USA
- Successfully secured direct contracts with two railway companies and one IMC, resulting in a 35% expansion of our presence into key transportation hubs throughout the USA.
Intermodal Logistics Project Manager
Canadian National Railway
09.2008 - 09.2015
- Implemented and managed the restructuring of CN's second-largest revenue generating retail shipping customer, managing a shipping portfolio valued at over $100 million dollars
- Addressed operational and accounting challenges through cross-functional collaboration with IT, operations, sales, and management teams, significantly improving the customer shipping experience and recovering hundreds of thousands in outstanding invoices within the initial 120 days
- Optimized Intermodal operations across various North American shipping points for multiple divisions, improving efficiency and streamlining processes
- Implemented policies, procedures and KPI reporting resulting in improved client experience and 35% revenue growth.
Education
3-year Diploma - Public Relations
Humber College
01.2005
Diploma - Legal Assistance
Centennial College
01.1999
Skills
- Commissioning & Project Management
- Technical Expertise
- Documentation & Planning
- Attention to Detail & Organization
- Adaptability & Flexibility
- Presentation & Communication Skills
- Leadership & Representation
Certification
- Project Management Institute, PMP Designation, 02/2024
- Udemy, PMP Certification Exam Prep Course, 01/2024
- REMIC, Mortgage Agent Certificate, 06/2015
Additional Background
- Harmac Transportation, Bulk Liquid Sales Representative, 04/2006, 12/2007
- Effective Logistical Solutions, Client Service Representative, 04/2005, 02/2006
- Canadian National Railway (CN), Client Service Representative, 08/2000, 04/2005
Languages
English
Native or Bilingual
Timeline
Founder & Director of eCommerce Initiatives
Saint James Beauty Supply & Co.
07.2020 - Current
Director & Founder of Supply Chain Innovation
Strategic Fusion Logistics
05.2017 - 06.2020
Intermodal Logistics Project Manager
Day & Ross Inc.
01.2016 - 05.2017
Intermodal Logistics Project Manager
Canadian National Railway
09.2008 - 09.2015
3-year Diploma - Public Relations
Humber College
Diploma - Legal Assistance
Centennial College
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