Summary
Overview
Work History
Education
Skills
Timeline
Generic

JANET NEWMAN

Toronto,Canada

Summary

Organized Receptionist known for productive and efficient task completion.

Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds.

Uses empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

16
16
years of professional experience

Work History

Legal Receptionist

Thorsteinssons LLP Tax Lawyers
Toronto, Canada
08.2023 - 11.2024
  • Greet and welcome visitors, clients, and employees with professionalism and courtesy
  • Responsible for ordering lunches/refreshments for all board meetings, as well as the ordering of all office snacks/ kitchen, cleaning and coffee supplies
  • Answer and direct phone calls, take messages and provide information as needed
  • Manage reception area, boardroom calendar and bookings for meetings
  • Handle incoming and outgoing mail and daily couriers
  • Execute daily opening/closing procedures including restocking of refrigerators, water, print stations
  • Assist with office operations, including supply /merchandise inventory, office maintenance and vendor relationships
  • Assist with admin tasks, including filing, data entry and document preparation

Intake Specialist

Preszler Injury Lawyers
Toronto, Canada
07.2021 - 04.2023
  • Speaking with potential clients daily in a timely and efficient manner, both by telephone and via email
  • Strong communication with team members
  • Listening effectively and offering alternative options if unable to assist directly
  • Problem solving skills and patience to deflect from possible difficult situations/callers
  • Following set series of questions to determine if we could assist with case

Intake Clerk/Legal Receptionist

Levitt LLP (currently Levitt Sheikh Employment/Labour Law)
Toronto, Canada
03.2018 - 12.2019
  • Responsible for taking caller information, scheduling, arranging, cancelling and/or rebooking all client consults, while maintaining all lawyers’ calendars so they run conflict-free
  • Tending to daily emails with possible new clients, as well as drafting "cannot assist" response letters where necessary
  • Answered client inquiries and concerns promptly and efficiently in regard to services provided
  • Manage boardroom calendars for client and vendor meetings
  • Accepted and processed consultation payments
  • Helped to resolve possible complaints over the phone, and via email preventing unnecessary escalation
  • Managed office inventory and negotiate with vendors to ensure best pricing is achieved
  • Operation and knowledge of office equipment (photocopier, scanner, fax)
  • Processed and distributed daily mail, arranged for couriers inclusive of pick ups and drop offs (Purolator, FedEx and in town), and followed up on invoices
  • Performed Conflict Searches through PC Law on all necessary clients and businesses.
  • Maintained a clean and tidy reception area, including lounge and associated boardrooms

Front Desk Legal Receptionist

Fireman Steinmetz Daya
Toronto, Canada
05.2009 - 06.2017
  • Answered and managed incoming and outgoing calls while relaying accurate messages
  • Greeted numerous clients, including VIPS, vendors, and interview candidates while directing all concerns and/or issues in a professional manner
  • Manage boardroom calendars for client and vendor meetings
  • Performed Ministry of Transportation Ontario plate and license searches online
  • Entered invoices electronically and recorded for billing purposes
  • Processed and distributed daily mail, and arranged for couriers
  • Ordered various office equipment and tracked inventory
  • Maintained clean reception, kitchen and boardrooms
  • Compiled company information and related materials and distributed to clients

Education

Professional Spa Therapist Diploma -

ElmCrest College
Toronto

Skills

  • Proficient in MS Office Suite (Word, Excel, Outlook)
  • Professional and courteous multi line proficiency
  • Problem solving
  • Invoice processing
  • Data Entry & management
  • Exceptional organizational skills
  • Strong attention to detail
  • Team player
  • Focus on customer service
  • Ability to handle sensitive information with confidentiality
  • Effective time management
  • Excellent verbal and written communication skills

Timeline

Legal Receptionist

Thorsteinssons LLP Tax Lawyers
08.2023 - 11.2024

Intake Specialist

Preszler Injury Lawyers
07.2021 - 04.2023

Intake Clerk/Legal Receptionist

Levitt LLP (currently Levitt Sheikh Employment/Labour Law)
03.2018 - 12.2019

Front Desk Legal Receptionist

Fireman Steinmetz Daya
05.2009 - 06.2017

Professional Spa Therapist Diploma -

ElmCrest College

Similar Profiles

CREATE PROFILE
JANET NEWMAN