Janet Nass
Port Alberni,BC
Summary
Experienced Trauma Informed Community Engagement Coordinator with a proven track record at Disability Without Poverty, adept at fostering authentic communication and safer environments. Successfully implemented outreach strategies, community events, facilitating perspective shifting discussions and enhancing community awareness of disability rights. Recognized for innovative approaches and compassionate advocacy, driving impactful change in support of Bill C 22 (the Canada Disability Benefit) and the Alberta Assured Income for the Severely Handicapped date payment change.
28 years of health care experience as a former RN provides a strong foundation in observation, critical thinking, leadership, resourcefulness, priority setting, team work and problem solving.
Overview
30
30
years of professional experience
2
2
Certification
Work History
Community Engagement Coordinator
Disability Without Poverty
09.2023 - 06.2025
- Facilitated community workshops to raise awareness about Bill C 22, the Canada Disability Benefit, disability rights and advocacy.
- Developed and implemented outreach strategies to engage diverse community groups effectively, using a trauma informed approach
- Collaborated with grassroots, non profit province wide organizations in support and advocacy efforts for Bill C 22/ the Canada Disability Benefit.
- Participated in social media campaigns to promote initiatives and increase community participation.
- Organized in person events to share information about DWP and the campaigns to move Bill C 22 into law and through the regulatory process
- Attended numerous diverse events both in person and online to share information about our campaign
- Basic Excel spreadsheet data entry
- Weekly national meetings to maintain lines of communication and ensure information sharing
Registered Nurse
Red Deer College
09.2015 - 09.2016
- Facilitated hands-on training sessions to enhance clinical skills in diverse nursing students.
- Evaluated student performance through assessments, ensuring educational objectives were met effectively.
- Mentored and guided students in clinical settings, fostering professional growth and confidence.
- Participated in ongoing professional development opportunities, staying current with best practices in nursing education and ensuring high-quality instruction.
- Served as a mentor to students, offering guidance on academic and career-related matters.
- Implemented innovative teaching methods such as simulation-based learning, which improved student competency and critical thinking skills.
- Assisted struggling students through one-on-one tutoring sessions, personalizing instruction according to individual needs and learning styles.
- Provided timely feedback on assignments and exams, helping students identify strengths and areas for growth.
- Maintained strong relationships with clinical partners, securing high-quality placements for students during their practicum experiences.
- Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
- Coached underperforming students to help meet clinical objectives
- Assessed student knowledge levels and abilities with detailed assessments.
- Organized guest lectures from industry professionals to provide students with diverse perspectives on current healthcare issues.
- Evaluated student performance through regular assessments, tracking progress and identifying areas for improvement.
- Facilitated engaging group discussions that encouraged students to apply theoretical knowledge to practical situations.
Nursing Instructor
Mount Royal University
09.2009 - 04.2015
- Developed and implemented innovative nursing curricula aligned with current healthcare standards.
- Collaborated with faculty to refine teaching methodologies based on student feedback and outcomes.
- Integrated technology into coursework, enhancing engagement and learning experiences for students.
- Conducted research to stay updated on best practices in nursing education and patient care techniques.
Registered Nurse
Alberta Health Services
09.2003 - 09.2009
- Administered medications and monitored patient responses to ensure effective treatment.
- Conducted comprehensive assessments to triage patient calls effectively.
- Provided clinical guidance and education to patients regarding health concerns.
- Utilized electronic health record systems for accurate documentation and follow-up.
- Enhanced patient satisfaction scores through empathetic communication and support.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Increased efficiency in triage call handling through effective communication and active listening skills.
- Streamlined workflow processes by utilizing electronic medical record systems proficiently during telephone assessments.
- Participated in continuing education opportunities to stay current with industry best practices and enhance professional growth as a Telephone Triage Registered Nurse.
- Ensured compliance with established clinical guidelines during telephonic assessments, promoting best practice standards throughout the organization.
- Reduced emergency room visits by effectively assessing and prioritizing patient needs over the phone.
- Fostered a positive work environment within the telephone triage nursing team, promoting open communication and collaboration among colleagues.
- Provided exceptional customer service to callers, establishing trust and rapport while addressing their health concerns.
- Demonstrated excellent critical thinking skills when evaluating patient symptoms and determining the need for immediate intervention or further assessment.
- Upheld operational excellence within the triage team by actively participating in ongoing performance reviews and process improvement initiatives.
- Supported quality improvement initiatives by maintaining detailed records of telephone encounters and providing feedback on process improvements.
Registered Nurse
Numerous Employers
12.1988 - 09.2009
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Educated patients and families on health management and post-discharge care strategies.
- Assisted in the assessment of patients' conditions, documenting vital signs and medical histories.
- Managed patient records using electronic health record systems for accurate documentation.
- Implemented infection control protocols to maintain safety standards in clinical settings.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Investigated and resolved issues affecting hospital operations and patient care.
Education
Master of Adult Education - Education
Saint Francis Xavier University
Antigonish, NS05-2019
Bachelor of Nursing Science - Nursing
University of Victoria
Victoria, British Columbia06-2003
Associate of Nursing - Nursing
Douglas College
New Westminster12-1988
Skills
- Utilizes a Trauma informed approach to create safer environments
- Authentic in Interactions that create stronger communities based on trust
- Extensive experience in Multidisciplinary communication
- Extensive experience in Patient/Client communication
- Keen observational skills that support safer spaces
- Community building of diverse backgrounds as evidenced by extensive list created of over 70 disability related provincial organizations
- Strong advocacy skills as evidenced by passage of Bill C 22 and reversal of provincial disability payment date in Alberta
- Comfortable working with diverse, marginalized, at risk communities
- Comfortable working with and good understanding of Provincial and Federal government officials
- Life long learner of diversity, differing cultures and sexual identities
- Strong understanding of workplace toxicity and experiential processes for change
Certification
- Certified Yoga Instructor
- Emergency First Aid and CPR
Timeline
Community Engagement Coordinator
Disability Without Poverty
09.2023 - 06.2025
Registered Nurse
Red Deer College
09.2015 - 09.2016
Nursing Instructor
Mount Royal University
09.2009 - 04.2015
Registered Nurse
Alberta Health Services
09.2003 - 09.2009
Registered Nurse
Numerous Employers
12.1988 - 09.2009
Master of Adult Education - Education
Saint Francis Xavier University
Bachelor of Nursing Science - Nursing
University of Victoria
Associate of Nursing - Nursing
Douglas College