Janet Nakamoto-MacDonald
Abbotsford
Summary
Dedicated Veterinary Office Assistant with extensive experience in fast-paced clinic environment. Demonstrates strong organizational skills, attention to detail, and effective decision-making abilities. Recognized for perfect job attendance and the ability to work efficiently both independently and as part of a team. Committed to enhancing patient care and supporting veterinary professionals through exemplary administrative support.
Overview
27
27
years of professional experience
Work History
Veterinary Assistant/Receptionist
Animal Hospital @ 65th Ave
Langley
03.2024 - Current
- Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
- Schedule and confirm appointments for veterinary services.
- Maintain precise and secure handling of patients' medical records.
- Handle phone and email communications related to services, procedures, and pet care.
- Generated cost estimates, issued invoices, and managed payment processing.
- Maintain cleanliness and organization of the reception area, examination, x-ray, and surgery rooms.
- Handle, restrain and care for animals undergoing treatment and x-rays.
- Conducted laser therapy sessions ensuring compliance with safety standards.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy under direction of veterinarian.
- Administered injections, oral medication, and topically applied medications as prescribed by veterinarian.
- Responsible for in house laboratory tasks, including preparation of samples and operating Abaxis VetScan HM5 Hematology System, VetScan Imagyst, and Abaxis VetScan VS2.
- Prepare samples and requisition forms to be sent to IDEXX Laboratory.
- Clean surgical instruments, prepare surgical packs and autoclave packs and instruments.
- Assist veterinarian before, during, and after surgery.
- Admit and discharge surgical patients.
- Responsible for maintaining the Controlled Drug Dispensing Log, Controlled Drug Audit Log, Surgical Log and X-ray Log.
- Responsible for balancing inventory and weekly ordering of supplies from AVP.
Veterinary Assitant/Receptionist
Aaron Animal Hospital
Cloverdale
04.1998 - 12.2023
- Operated as the sole employee in a busy, fast-paced veterinary practice for its final two years of operation.
- Greeted clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
- Scheduled and confirm appointments for veterinary services.
- Maintained precise and secure handling of patients' medical records.
- Handled phone and email communications related to services, procedures, and pet care.
- Generated cost estimates, issued invoices, and managed payment processing.
- Maintained cleanliness and organization of the reception area, examination, x-ray, and surgery rooms.
- Handled, restrained and cared for animals undergoing treatment and x-rays.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy under direction of veterinarian.
- Administered injections, oral medication, and topically applied medications as prescribed by veterinarian.
- Responsible for in house laboratory tasks, including preparation of samples and operating Abaxis VetScan HM5 Hematology System and Abaxis VetScan VS2.
- Prepared samples and requisition forms to be sent to True North Laboratory.
- Cleaned surgical instruments, prepared surgical packs and autoclaved packs and instruments.
- Assisted veterinarian before, during, and after surgery.
- Admitted and discharged surgical patients.
- Responsible for maintaining the Controlled Drug Dispensing Log, Controlled Drug Audit Log, Surgical Log and X-ray Log.
- Ordered inventory and kept clinic stocked with needed resources to operate smoothly.
Education
Veterinary Office Assistant
Granville Business College
Vancouver, BC04-1998
Skills
Microsoft Office
Typing 60 wpm
Effective Interpersonal Communication
Problem-Solving Skills
Versatile Team Player
Impromed Advantage Veterinary Software
DaySmart Veterinary Software (Vetter)
ezyVet Veterinary Software
Reference
Eric Galmut, DVM
Aaron Animal Hospital/Barriere Vet Clinic
Cell: 604-837-8676
Email: galmutracing@shaw.ca
Timeline
Veterinary Assistant/Receptionist
Animal Hospital @ 65th Ave
03.2024 - Current
Veterinary Assitant/Receptionist
Aaron Animal Hospital
04.1998 - 12.2023
Veterinary Office Assistant
Granville Business College
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